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Senior Director / Director of Partner Channels

ESET
San Diego, CA Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Summary

The Director of Partner Channels is an executive leader responsible for the US Value Added Resellers (VARs)& National Service Providers (NSP's) business.

Job description

JOB PURPOSE :

This role will develop, execute, measure, & report the US channel strategic plan and will be responsible for delivering the annual financial results. Additionally this individual will lead a seasoned channel sales organization, develop, enhance, & implement channel programs & offerings, collaborate with global headquarters on strategic & product planning, develop and foster relationships with both existing and new US channel partners to enable profitable revenue growth, define and measure key performance indicators, & report out on financial performance and future planning / investments need to grow the business.

Responsibilities

  • Strategic planning including competitive planning, identification of key market segments, designing new channel programs, developing sales plays for both new and existing channel partners.
  • Own the channel business financial performance including revenue, profit, and OPEX and be accountable for results and investments needed to grow the business.
  • Develop and implement a sales go to market plan that optimizes headcount to focus on acquiring new channel partners, successful partner onboarding, growing existing channel partners, and upsell existing channel partners.
  • Create a channel sales engagement model that provides upsell / cross-sell consulting to existing channel partners.
  • Utilize a data lead approach to identify & acquire new channel partners
  • Create a channel onboarding model that enables successful partner production within the first 90 days.
  • Define, implement, and measure partner KPI's monthly and incorporate into corporate CRM.
  • Design the strategic channel marketing offerings and work collaboratively with the marketing organization to implement, manage, and report ROI.
  • Prepare internal business reviews and financial analyses of strategic business plan, highlighting KPI performance, areas of focus, business issues, areas to improve, and key wins.
  • Create a high performance sales culture through servant leadership and effective coaching and mentoring
  • Develop, recruit and retain talent high performance talent with creative leadership, coaching, & mentoring
  • Work with Learning & Development to Implement effective product & services training along with developing situational sales playbooks
  • Motivate sales organization through creating a fun and exciting work environment
  • Conduct regular KPI & performance meetings along with hosting quarterly internal and external (w / partners) business reviews.

KEY TECHNICAL SKILLS, KNOWLEDGE and QUALIFICATIONS :

  • Minimum of 8-10 years of channel VAR sales and / or marketing experience in a senior role, preferably with a major enterprise software provider or emerging software vendor during a period of rapid growth, managing a specific channel sales, marketing or alliance book of business
  • College Degree or equivalent work experience
  • PERFORMANCE MEASURES :

  • Meet or exceed annual channel business plan requirements
  • Meet or Exceed Monthly Sales Quota
  • Performance to each defined partner KPI. For example
  • SMB & Mid-Market New Billings

  • SMB & Mid-Market New Partner / Customer Acquisition
  • SMB & Mid-Market Renewal / Success Rate Trending
  • Billing per Partner Trending
  • Upsell & Cross Sell Ratio Trending
  • New Product Adoption Rates
  • Partner engagement scores
  • Employee direct engagement scores
  • Benefits

    Health & well-being

  • Cigna Medical Plan
  • Cigna Dental Plan
  • EyeMed Vision Plan
  • Reliance Standard Life Insurance
  • Reliance Standard Long Term Disability Plan
  • HealthJoy Employee Assistance Program
  • Cigna Supplemental Insurance
  • Lifestyle Spending Account
  • Bi-Weekly Mediation Series
  • On-site Gym and shower facilities
  • Family

  • Volunteer Day off
  • Paid Time off
  • Tuition Reimbursement
  • Birthing Parent Match
  • Pet Insurance
  • Office

  • Recreational Zone
  • Coffee & Snacks
  • Parking Benefit
  • Other

  • Benefit Hub - Discounts on travel, cars, electronics, etc...
  • 401(k) retirement savings
  • ESET's Charitable Contributions Program
  • Referral Program
  • Primary location

    San Diego

    Additional locations

    Time type

    Full time

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