Demo

Regional Manager (Remote)

ESG Operations, an Inframark Company
Horsham, PA Remote Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 3/8/2025
Brief Description

Inframark is seeking a Regional Manager for the Central Region supporting projects in Arkansas, Oklahoma and Texas. The Regional Manager of Operations is responsible for efficiently and effectively delivering operations and maintenance (O&M) services to Inframark’s industrial and municipal clients in our Central Region.

Primary Responsibilities

  • Formulates goals, strategies, policies, and SOPs for the overall operation of the region and directs their execution. Ensures compliance with all Federal, State, local, and environmental regulations. Promotes and maintains a safe working environment.
  • Ensures delivery of all services to meet contractual obligations while meeting/exceeding defined financial, operational, maintenance, billing, and customer expectations. Ensures compliance with enterprise risk management and governance programs.
  • Leads their team in all aspects of people management, including hiring, orientation/onboarding, performance management, salary changes, promotions, training and development, transfers, and terminations. Monitors and reviews staff work and coaches to achieve optimum performance levels.
  • Achieves growth targets by leading new business development activities (including the pursuit of Enhanced Services opportunities) and contract negotiations.
  • Develops effective account management strategies to ensure client satisfaction and retention.
  • Develops, implements, monitors, and leads operating budget, forecast, and five-year plan. Responsible for delivering financial targets within their portfolio and working with business development to achieve regional objectives for growth within the region. Works with Regional Vice President to deliver year-over-year, top-line revenue growth and improved operating margins.
  • Implements and utilizes company processes and programs which defines operational and maintenance performance metrics. Measures and leads performance tied to business objectives.
  • Other duties may be assigned within management’s discretion.

Education/Experience: A BA/BS in Business Administration, Environmental Science, or Engineering is preferred. Confirmed 10 years of experience in a related industry. 5 years of dynamic management and multiple contract and project oversight experience.

Licenses/Certifications: A Water and/or Wastewater license is preferred. Valid Driver’s License

Technical: Sophisticated proficiency with Microsoft Office applications. Experience in water/wastewater treatment, distribution/collection, engineering principals, operations and maintenance, utility accounting/financial reporting, budgeting, and customer service. Proven experience in large, multi-unit business operations with P&L accountability.

Communication: Communicates clearly & professionally in both verbal and written forms. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges others through productive discussion.

Problem Solving & Quality: Pays attention to detail. Identifies & solves sophisticated issues. Thinks the “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.

Leading for Results: Follows all company policies & SOPs. Delegates prioritize & own the work of others. Balances challenging priorities, scheduling issues & deadlines. Delivers effective feedback.

Leadership & Initiative: Motivates & empowers others. Acts per company vision, mission & values. Takes accountability for own performance. Willing to tackle additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

Physical Demands: The work environment is characteristic of an office environment: sitting, standing, walking, bending, and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.

TRAVEL: 60%

OMLEAD1

Requirements

Internal employees, please apply via Sharepoint: Click Here

Contact the recruiter above if you need assistance.

Summary

About Inframark

Inframark, LLC (www.inframark.com) is an industry-leading applied technology and solutions firm focused on water and infrastructure operation and maintenance across the U.S. By integrating automation and intelligent data solutions in water and wastewater operations and maintenance, management of community infrastructure, and data systems integration, Inframark can provide unparalleled service. With over 40 years of experience managing water-related infrastructure, the company employs approximately 3,000 people, serving over 400 clients in 30 states. Inframark manages facilities that can treat a billion gallons of drinking water and wastewater daily.

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