Manager, Employee Relations (FULLY REMOTE)

Description

PURPOSE OF THE POSITION

The Manager, Employee Relations will facilitate and manage employee relations by partnering with employees and people managers across the business.

JOB DUTIES

• Handles complex and/or sensitive employment-related inquiries from employees and people managers, referring matters to the appropriate staff, as needed.
• Manages and resolves employee relations issues.
• Conducts effective, thorough, and objective investigations.
• Provides day-to-day performance management guidance to people managers (e.g., coaching, counseling, career development, disciplinary actions, terminations, and investigations).
• Works closely with people managers and employees to improve work relationships, build morale, and increase productivity and retention.
• Counsels employees on concerns related to applicable employment laws including Family Medical Leave Act, Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other similar federal and state laws.
• Conducts exit interviews, summarizes findings, and discusses trends and concerns with HR leadership.
• Maintains in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Partners with the legal department as needed/required.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS OR ABILITIES

• Thorough knowledge of employment-related laws and regulations.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
• Proficiency with Microsoft Office Suite.
• Proficiency with or the ability to quickly learn the organization’s HRIS (Paycom).

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Five years of professional human resource administration, including three years in employee relations preferred OR its equivalent through training, education, and other experience.
• SHRM-CP or PHR preferred.
• SHRM California Law HR Specialty Credential or three years of experience in a California HR environment preferred.
• Ability to travel up to 20% of the time.

MEASUREMENTS OF SUCCESS

• Successful management of HR employee relations process, including timely resolution of employee relations matters.
• Creation and maintenance of up-to-date policies and procedures related to employee relations.
• Company performance, including revenue and EBITDA.

PHYSICAL ENVIRONMENT AND WORKING CONDITIONS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Workspace is within a normal office environment with little exposure to excessive noise, dust, temperature and the like.
• The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Salary : $90,000 - $110,000