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Medical Facility Surveyor

Essential Healthcare Solutions LLC
Phoenix, AZ Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/6/2025

Job Description

Job Description

Nursing Home Long-Term Care Surveyor (Remote)

Benefits

Essential HealthCare Solutions is seeking a motivated, solution-driven team player eager to embrace the responsibilities of working in a dynamic and professionally rewarding environment. This role focuses on ensuring the highest quality of care for patients and residents in healthcare facilities while sharing expertise to support our mission of delivering exceptional customer service. Join us to experience a collaborative and innovative workplace, along with a comprehensive benefits package that includes :

  • Flexible paid vacation days
  • Paid holidays
  • Company-issued and company-paid Amex card for travel
  • All travel expenses paid directly by the Company
  • Airline and hotel points accumulate for employee's personal use
  • Health insurance
  • Dental Insurance
  • Vision Insurance
  • Life insurance
  • Disability insurance
  • Extensive training opportunities
  • Predictable work schedule

Position Overview

We are seeking a dedicated Medical Facility Surveyor to join our team. This is a 100% remote role but will require some travel as needed. Most surveys required can be conducted virtually. The Surveyor will assess compliance with federal regulations at healthcare facilities, ensuring the quality of care and services provided to residents / customers. Surveys include re-certification, comparative reviews, complaint investigations, and revisits across various healthcare settings, such as :

  • Long-term care facilities (nursing homes)
  • Ambulatory Surgical Centers (ASC)
  • Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs / IID)
  • End-Stage Renal Disease (ESRD) centers
  • Psychiatric Residential Treatment Facilities (PRTF)
  • Hospitals, Critical Access Hospitals, and Hospice facilities
  • The Surveyor will apply approved protocols and methods during on-site evaluations, including observations, interviews, and reviews of facility records.

    Key Responsibilities

  • Conduct on-site surveys of Medicare-Medicaid-certified healthcare facilities to determine compliance with federal regulations.
  • Prepare for surveys, including off-site preparation, facility tours, care observations, record reviews, and staff / family interviews.
  • Evaluate care quality, consumer rights, and the physical environment of facilities.
  • Review and score all clinical documentation as well as life safety standards.
  • Communicate identified compliance issues with facility personnel during site reviews and exit conferences to ensure understanding.
  • Review and determine the acceptability of corrective action plans.
  • Conduct follow-up visits and monitor surveys to verify the implementation of corrective measures.
  • Assist with training healthcare facilities and contribute to bureau training initiatives.
  • Participate in work groups and other team activities as needed.
  • Minimum Qualifications

  • 2 yrs. experience to include State or CMS survey experience in conducting surveys of nursing homes; Quality Measures generated by RAI / MDS; and the ability to utilize and correlate CMS surveys according to federal regulations.
  • Associate or Bachelor's degree in a clinical or related discipline.
  • CMS Long-Term Care Basic Training and successful completion of the Surveyor Minimum Qualifications Test (SMQT) (preferred).
  • Minimum of two (2) years of recent experience in accrediting or certifying healthcare facilities as a surveyor.
  • Active clinical licensure (e.g., RD, LCSW) is highly desirable.
  • Proven ability to independently make decisions and manage survey processes effectively.
  • Strong organizational skills, with the ability to prioritize and complete tasks independently or collaboratively.
  • Excellent communication skills, including the ability to address conflicts professionally and seek assistance when necessary.
  • Willingness to travel as needed.
  • Work Environment

    This role offers the flexibility of remote work combined with frequent national travel to healthcare facilities. Candidates must be comfortable working in a variety of clinical and administrative settings.

    Essential HealthCare Solutions is an Equal Opportunity Employer :

    We are an Equal Employment / Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

    Accommodation requests will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to by Human Resources.

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