EPS Receptionist Maple Village

Position: EPS Reception Specialist
Center location: EPS – Maple Village, 3029 N 93rdStreet, Omaha, NE 68134

Hours: 29 hours per week

Monday: 8-4pm

Tuesday: 11-7pm

Wednesday: 9-4pm

Thursday: 8-2pm

Hourly Rate: Commensurate with experience and qualifications

Position Purpose: Responsible for greeting clients, determining client-testing needs, and scheduling clients appropriately. Assist with Ekyros database entry; develop Word Documents and Excel spreadsheets as needed and general clerical assignments. Responsible for Medical supply ordering for Testing Centers. Serve as a trained Resource Advocate on a rotating schedule or when needed.

Nature and Scope of Accountability: Hired by Director of Health and Wellness and reports to Nurse Manager.

Responsibilities:

• Receptionist for EPS Maple Village Center
• Greet walk-in clients and schedule clients. Assess individual needs and prepares them for testing service appointments;
• Answers phone when needed, schedules appointments and directs calls as appropriate;
• Professionally and calmly, minister to abortion-vulnerable and abortion-minded callers;
• Inputs data from Daily Client Log Book;
• Maintains all Client Intake paperwork and Informational paperwork for center;
• Manages music and speakers for Lobby during open hours;
• Maintains and sanitizes Lobby area for clients.
• Ensures outdoor signage is placed and retrieved daily.
• Ensures front sidewalk area and back door entrance of center is clear of snow and salted during the winter season.
• Sends out text appointment reminders via Ekyros for the next business day for Maple Village. Follows up with No Show texts or calls for clients who missed appointments;
• Scans and enters STI Treatment charts into the Medical Drive;
• Emails/Faxes Treatment Case Reports to Douglas County Health Department;
• Uploads STI lab order into Nulirt.
• Scans copy of Discharge Summary and enters into Ekyros client Sonogram form
• Maintains Google Review Spreadsheet for clients giving permission for Google Review link.
• Maintain i-Pads by regularly updating and clearing documents that have been uploaded in the client files
• Ensures outgoing mail delivery including STI lab boxes to the post office daily.
• Maintains center supplies for Maple Village and Bellevue and ensures monthly center supply orders are appropriated in a timely manner.
• Completes Monthly Building Walk Through Inspections.

2. Additional Responsibilities assigned by Nurse Manager/ Life Services Director

• Attend monthly staff meetings
• Attend monthly One-on-One meeting with Nurse Manager
• Maintain client confidentiality

Knowledge/Skills/Abilities:

• Commitment to the mission of EPS, awareness, and willingness to become familiar with the agency’s services;
• Ability to perform under high pressure and stressful situations;
• Provide loving, non-judgmental service and care to abortion-vulnerable and abortion-minded women;
• Ability to manage multiple projects at one time;
• Excel in interpersonal skills as needed for a crisis environment;
• Able to accept the direction of authority;
• Proficient in Microsoft Office (Word, Excel, Outlook and Publisher). Computer literacy to include PC and iPad;
• Excellent verbal communication skills to interact with clients in a professional manner in person and on the phone;
• Attention to detail and follows policies and procedures; and
• Team player and willing to assist with miscellaneous duties as assigned.

Apply:Send your resume and a cover letter to Director of Health and Wellness Michelle Witt at michellew@essentialps.org or mail to Essential Pregnancy Services, 3171 N. 93rdSt. Omaha, Nebraska 68134. Attention: Michelle Witt.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Omaha, NE 68134: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Receptionist: 1 year (Preferred)

License/Certification:

• CPA (Preferred)

Work Location: In person

Salary : $15 - $17