Library Services Assistant

Job Summary

Under the supervision of the Associate Director of Libraries or designee, responsible for daily operations of the library and Information Commons. Supervisory Role Duties & Responsibilities

• This is library generalist role requiring cross functional skills in Access, Discovery and Technical Services including collection maintenance, faculty inquiries, document delivery, material retrieval, circulation desk, shelf reads among other projects as needed.
• Often serves as the first point of contact in a library and Information Commons that prides itself on exemplary service.
• Assist in maintaining Reserve print collection and communication to Electronic Resources librarian related issues as needed with an eye for best-in-class service.
• Responds to access, and discovery issues promptly via LibAnswers ticketing system, e-mail, and direct communication, as well as inquiries in real time during in-Person hours on the ECC Student app.
• Assists Electronic Resources librarian in organizing and maintenance of the Library of Congress print collection; copy cataloging, creating, maintaining reports on the transition to electronic collection includes processing of titles, check-in library’s online system.
• Assists in routine communication with students, faculty and staff regarding library electronic resources.
• Participates in unit and departmental projects and contributes to the smooth function of Library services access across subscriptions.
• Other projects as needed. Physical Requirements The physical demands described here are representative of those that must be

met by an employee to successfully perform the essential responsibilities and

functions of the job and are not meant to be all inclusive. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall :

time.

along with the ability to focus vision.

vocabulary.

objects and operate tools, including but not limited to, computers,

keyboards, telephones, calculators, and controls.

2. Exceptional communication skills with an interest in information science trends including algorithmic bias, digital literacy initiatives from the NJ Legislature and the US Board of Education

3. Bilingual in Spanish helpful. Education Requirements Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.)