What are the responsibilities and job description for the Multifamily Apartment Community Maintenance Technician position at Estage Property Management?
Job Title: Multifamily Apartment Community Maintenance Technician
Location: Fitzroy Promenade - Little Rock, Arkansas
Reports To: Maintenance Supervisor/Property Manager
FLSA Status: Non-Exempt
Job Overview:
We are seeking a skilled and dedicated Maintenance Technician to join our team at Fitzroy Promenade, a luxury multifamily apartment community. The ideal candidate will play a key role in maintaining the property’s appearance, functionality, and overall resident satisfaction. This position requires a proactive and hands-on individual capable of responding to service requests, performing preventive maintenance, and ensuring the community remains in excellent condition.
Key Responsibilities:
- General Maintenance: Perform daily maintenance tasks, including HVAC repairs, plumbing, electrical, appliance repair, carpentry, and general repairs within apartment units and common areas.
- Service Requests: Respond promptly to resident maintenance requests, ensuring high levels of customer satisfaction.
- Preventive Maintenance: Conduct regular inspections of equipment, appliances, and the overall property to identify maintenance issues and perform preventative maintenance to reduce future problems.
- Emergency Repairs: Address emergency maintenance issues and outages to ensure minimal disruption to residents.
- Common Area Upkeep: Maintain the cleanliness and functionality of all common areas, including hallways, clubhouse, fitness center, pool area, and grounds.
- Turnover Maintenance: Prepare vacant units for new residents by performing necessary repairs, cleaning, and updates, ensuring they meet high-quality standards.
- Team Collaboration: Work closely with the property management team to schedule and perform maintenance tasks while ensuring minimal disruption to resident living.
- Inventory Management: Maintain proper inventory of tools, equipment, and materials needed for maintenance activities. Report any shortages to the Maintenance Supervisor.
- Documentation & Reporting: Accurately track maintenance activities and service requests through the property management software. Complete necessary work order forms and ensure compliance with company policies and safety regulations.
Qualifications:
- High school diploma or equivalent required; technical certifications or vocational training in maintenance preferred.
- Previous experience in apartment or multifamily property maintenance is highly preferred, especially in a luxury or high-end setting.
- Strong knowledge of basic plumbing, electrical, carpentry, and HVAC systems.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both verbal and written.
- Ability to lift and carry up to 50 pounds and work in a variety of conditions, including outdoor environments.
- Must have a valid driver’s license and reliable transportation.
- Availability for on-call duties and flexibility in work hours, including evenings and weekends as needed.
Preferred Skills:
- Familiarity with property management software and work order systems.
- Experience with landscaping, pest control, or pool maintenance.
- EPA or HVAC certification.
Compensation & Benefits:
- Competitive hourly wage based on experience.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- 401(k) retirement plan with company match.
- Ongoing training and professional development opportunities.
- Employee discounts and perks.
Why Fitzroy Promenade?
Join a team that values excellence, quality, and resident satisfaction. Fitzroy Promenade is a premier luxury living community, and as a Maintenance Technician, you will play a crucial role in enhancing the resident experience. We offer a dynamic work environment with growth potential and the chance to make a meaningful impact within the community.