Zuora Architect

Estuate Inc is an Implementation company, partnered and Implement IBM , Oracle , Incorta , Salesforce and Zuora products

Estuate is an ISO certified global Information Technology Services company headquartered in Milpitas, CA, and with offices in New Jersey

We have deep partnerships with the leading technology vendors in the world including IBM, HP, Informatica, Oracle, Incorta, Microsoft, Salesforce, and Zuora, that span the gamut from development to joint go to market

Website

PM-Subscription; Business Analyst (Campaign to Order, Billing & Revenue)

Job Description

The candidate will be part of the SaaS Engineering team and will be supporting various business groups like Sales, finance, accounting, FP&A, Tax, Order management, Operations (sales, billing, finance) teams.

The candidate will act as a liaison between Sales, finance, operations and the delivery teams, to help drive and implement processes, systems and change adoption within the organization. The ideal candidate will have worked in fast paced organizations with rapid growth and frequent change, helping to drive and execute on change initiatives.

Job Responsibilities

• Documentation of business requirements and the associated metrics needed to identify if the requirements are achieved.

• Efficiently optimize existing business processes to drive productivity in business groups

• Design new business processes that will scale and help business teams across the company.

• Must have the ability to train and help business users complete their daily tasks effectively.

• Effectively communicate business requirements to the technical organizations, and vice versa.

• Provides regular communication regarding the status of specific projects and interfaces with all areas affected by the project

• Interact extensively with development teams to communicate business requirements in order to deliver efficient solutions in a timely manner.

• Provide support to the Finance, Sales organization at all times, especially during month end and quarter end

Soft skills

• Strong relationship building

• Effective communicator that works well in a collaborative team setting

• Exceptional ability to gather, organize and evaluate any information or data needed as input from stakeholders and development team to determine requirements and specifications.

• CAN DO attitude.

• Ability and desire to work in a fast paced and continually evolving environment

• Ability to simultaneously manage multiple projects, priorities and complete objectives on time.

• Excellent communication skills, including both verbal and written.

• Excellent problem solving skills, conflict/resolution management, active listening, time management and excellent interpersonal skills.

• Exposure to process development and change execution.

• Ability to interact with all levels of business users across functional teams (end-users/executives).

Technologies to be known to perform above job duties.

1. Zuora Products/applications/components to be known

   1. Zuora Billing (Old Stack, amendments, IIA, CBA)

   2. Zuora 360 Sync

   3. Workflows

   4. Usage Integration, API integration for online billing portal,

   5. Zuora Administration, Central Sandbox setups, Connect Zuora API sandbox to Salesforce and NetSuite SB/UAT instances post refresh

   6. Zuora Reporting/Data Sources

   7. Zuora Revenue (K2 integrator)

   8. Connect Applications

      1. Prepaid Drawdown

      2. Minimum Commitment

      3. Zuora Collect (Advanced Payment Manager)

      4. OneSource Tax Connector

      5. Z-Suite Connector

      6. Developer Tools

2. ERP/CRM - Zuora Billing, Salesforce, NetSuite, Zuora Revenue

3. In House built applications - Billing Platform/Portal, RAFT, Frontline, SKU Uploader, Informatica ETL, Boomi

4. Project Management tools: Jira, Confluence, Zoom, Tableau, Slack, Lucid Chart, Google apps, CIO Pulse