What are the responsibilities and job description for the Sales Administrator position at ETAP Operation Technology, Inc.?
ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient.
Our employees' passion for excellence, innovation, and customer satisfaction is our most-prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us!
ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.
Job Description
- Responsible for administrative support to the sales department to ensure efficient utilization of time
- Process orders
- Create and check proposals
- Assist the Sales Engineers with lead/customer follow up, as requested.
- Performing internal audits of sales reports on weekly, monthly & quarterly basis
- Interface, correspond, and support our international offices and Authorized Reps
- Responsible for back up of reception and telephone duties
- Schedule meetings and coordinate calendars as requested
- Prepare and distribute, upon review and approval, departmental correspondence reports, memos, and projects from notes or drafts
- Support the sales team with CRM/Salesforce reports and contact data import
- Help assist with CRM/Salesforce system projects and requirements
- Record, transcribe and distribute meeting minutes within appropriate time frames
- Coordinate departmental correspondence to facilitate on-going communications and efficient departmental operations
- Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner
- Conform with and abide by all regulations, policies, work procedures, and instructions
- Conform with all safety rules and use all appropriate safety equipment
- Assist the Sales and other Departments as needed
- Perform other duties as assigned
Job Knowledge, Skills, and Abilities
- Must have 3 years of administrative support experience
- Experience using Microsoft Dynamics CRM/Salesforce, or equivalent a plus
- Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
- Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
- Ability to solve problems independently using exceptional judgment and decision making
- Superior math skills and experience working in a fast-paced sales environment with pricing, proposals, etc.
- Ability to multi-task and communicate effectively via telephone and email
- Works well in a team environment and able to work with a diverse group of people
- Excellent verbal and written communication skills
- Advanced computer skills related to creation of reports and presentations in MS Word, MS Excel, MS PowerPoint, CRM, Salesforce
- Valid driver’s license
ETAP requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join ETAP to create the transformative technology that enables our customers to engineer a better world.