What are the responsibilities and job description for the Customer Solutions Rep IV position at eTeam Inc.?
Job : Customer Solutions Rep IV
Duration : 1 Year
Location : 2351 Hp Way NE, Rio Rancho, NM, 87144
Location :
Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments / tasks. Good understanding of the general / technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.
Responsibilities :
- Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep.
- Shares sales activities with experienced Sales Reps as necessary.
- Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
- Responsible for pipeline and forecast responsibility in accordance with sales center business process.
- Execute opportunity and lead management.
- Establishes a professional working relationship with the client.
- Aligns the account strategy and sales motions to maximize client value.
- Build and maintain solid customer relations that protect or expand Installed base. ' Actively collaborate with field sales and others to ensure seamless account coverage.
- Seeks out appropriate resources in presales, product / service specialists to support complex deals.
- As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
- Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to , representing the entire portfolio of products and services.
- Attains quarterly targets and annual quota.
Education and Experience Required :
Knowledge and Skills :
