What are the responsibilities and job description for the Field Engineer 3 position at eTeam?
Job Title : Field Engineer II
Job Location : Groton, CT 06340
Job Type : Contract, 3 months contract
100% Onsite role
- Note : Though the Job Title says Field Engineer, this is not a Field role. This individual would be working at client's site in Groton, CT
Job Description :
1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and / or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs / laptops, and installing and optimizing HW / SW networking products
Job Responsibilities :
Mandatory skills :
