What are the responsibilities and job description for the IT Systems Analyst-CW IT Systems Analyst-CW position at eTeam?
Job Title : IT Systems Analyst
Location : 100% Remote
Duration : 6 Months (Possibility CTH)
Responsibilities and Duties :
- This role is responsible for configuring, rolling out, and supporting assigned Willow Epic applications. Key responsibilities include :
- Business / Systems Analysis : Conducting business and systems analysis to define requirements and document processes.
- System Design and Implementation : Designing, building, testing, implementing, and supporting Willow Epic software to meet user needs.
- Problem Resolution : Working with end-users to identify and resolve system issues.
- Workflow Optimization : Analyzing workflows, evaluating user experience, and creating / maintaining documentation and training materials. Configuring Epic environments to ensure standardized workflows.
- System Maintenance and Updates : Performing routine maintenance, updating systems with new functionality, and providing end-user support and guidance.
- Project Management : Contributing to and managing small to medium projects independently, providing timely updates to stakeholders.
- Problem Solving : Conducting root cause analysis and identifying solutions to resolve complex problems.
Required Qualifications :
Preferred Qualifications :
ET_RV01
