What are the responsibilities and job description for the Lead Deployment Technical Systems Support Contractor position at eTeam?
Role : Lead Deployment Technical Systems Support Contractor
Location : Remote
Duration : 12 Months
Description :
The HR Strategy and Transformation Digital Enablement team implements core, organization-wide Talent applications that support key Talent strategies and processes. Technology solutions are implemented or updated to provide an enhanced experience to our professionals and to help drive operational efficiency and effective improvements across Talent.
We're looking for an individual to support the Digital Enablement team aligned to Contingent Workforce Management (CWM) technology.
- Support the Digital Enablement Manager with Contingent Workforce Management projects.
- Project PMO work includes : maintaining project plans, actions, and decisions, issue tracking and escalation and coordinating with Vendor, Talent and ITS team members as appropriate and understanding when to escalate and to whom.
- Serve as an expert on configurations and application capabilities, and partner with stakeholders and ITS to prioritize requests based on business needs.
- Provide support and address technology questions and issues for stakeholders, working with offshore support team, ITS and Vendor to resolve issues and defects.
- Leverage collaboration platforms and mailboxes to ensure structure and access to communications, materials and documents for all team members.
- Assist a Client Manager with change control process, governance, and release management and testing.
- Organize bi-monthly calls with key stakeholder groups
- Participate in governance, ITS, vendor, and stakeholder meetings
Qualifications :
Additional Details For Role
