What are the responsibilities and job description for the Lead Front Desk Coordinator position at Ethos Family Dental?
Job Summary
The Front Desk Coordinator serves as the first point of contact for clients and visitors, ensuring a welcoming and efficient environment. This role is crucial in managing the front desk operations, providing exceptional customer service, and supporting the overall office management. The ideal candidate will possess strong communication skills, computer literacy, and a commitment to maintaining a professional atmosphere.
Duties
- Greet patients and visitors with a friendly demeanor and assist them with their inquiries.
- Manage phone calls, ensuring clear communication and effective phone etiquette.
- Schedule appointments and maintain an organized calendar for the office.
- Perform administrative tasks such as insurance verification, billing, submitting insurance claims, filing, data entry, and maintaining accurate records,.
- must be able to lead a team and grow the practice
- Provide customer support by addressing patient concerns and resolving issues promptly.
- Collaborate with team members to streamline office operations and improve efficiency.
- Maintain cleanliness and organization of the front desk area to create a welcoming environment.
Experience
- Previous experience as a dental coordinator
- Proficiency in computer systems and software applications relevant to office management.
- Strong customer service skills with the ability to handle diverse patient interactions effectively.
- Excellent organizational skills with attention to detail for filing and document management.
- Ability to work independently while also being a collaborative team player.
This position is ideal for individuals looking to contribute positively to a dynamic team while enhancing their professional skills in an office environment.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Dental office: 4 years (Required)
Ability to Commute:
- Richmond, TX 77469 (Required)
Work Location: In person
Salary : $19 - $21
