What are the responsibilities and job description for the Client service representative position at Ethos Veterinary Health?
Client Service Representative, Uintah Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference?
If so, Uintah Pet Emergency in Colorado Springs , wants YOU to be our next Client Service Representative . About the Role : As a Client Service Representative , you will play a crucial role in supporting our emergency and critical care departments while welcoming and assisting our guests.
Responsibilities Include (but not limited to) : Educate and Support : Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
Appointment Coordination : Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
Communication Mastery : Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
Record Keeping : Accurately update and maintain client / pet records and files, ensuring a meticulous approach to detail.
Compensation : $17 - $18 depending on experience Schedule : Part Time Fridays / Saturdays / Sundays 8am-4pm Regular Schedule anticipated start : March 2025 Training and development shifts in the interim What You Can Expect : At Uintah Pet Emergency , we believe in taking care of you so you can provide the best care for our beloved pets.
We value your well-being : Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit.
We value your professional growth : We are committed to mentoring our team to help you reach your full potential. We have a friendly / inclusive culture : Step into an environment where mutual respect and kindness thrive.
You'll work in a stimulating, high-volume environment alongside colleagues who are eager to share their expertise . What We're Looking For : Exceptional First Impressions : Are you the person who effortlessly leaves a positive and lasting first impression?
We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.
Adaptability and Multitasking : In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.
Customer Service Excellence : If you've excelled in customer service, you know the importance of building positive relationships .
Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.
Flexibility and Adaptability : Be a team player who thrives in a collaborative environment , adapting to situations where protocols may not apply and handling unanticipated tasks with grace.
Why Uintah Pet Emergency? Conveniently located in the heart of Colorado Springs, Uintah Pet Emergency is your trusted resource for expert care when your pet needs medical attention outside your primary veterinarian’s regular hours.
With dedication, compassion, and genuine empathy, we’re here to provide exceptional care for your beloved pet when they need it most.
What Sets Us Apart : A culture that prioritizes teamwork and mutual respect. A leadership team that values your voice and encourages growth.
A fun, collaborative environment where everyone is driven to make a positive difference. We're excited to welcome individuals who are passionate about making a difference in the lives of animals and their owners.
Last updated : 2024-11-18
Salary : $17 - $18
