What are the responsibilities and job description for the Help Desk position at ETS LLC?
Job Details
JOB ID: 139500
ROLE TITLE: Help Desk III
CLIENT LOCATION: 201 W Washington Ave, Madison, WI 53703 WORK ARRANGEMENT: 95% REMOTE. Primarily remote, but occasional in-person attendance is required (e.g., first day onboarding, conferences).
Candidates must be CURRENT Wisconsin residents with work history in the state. No relocation allowed.
2 years in Helpdesk Roles
Work history in WI (must be a resident of WI to apply)
Interpersonal Skills
Customer Service (1 yr)
Customer Support (1 yr)
Data Quality/Reporting/Analysis (1 yrs)
Nice to Have:
Student Information System (SIS)
DPI Applications (WISEdata Portal, WISEid, WISEdash, Ed-Fi Credential Application, etc.)
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