Demo

Help Desk

Performix Business Services LLC
Madison, WI Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/20/2025

Job Description

Description :

  • Help desk capabilities with 2-5 years of experience in Helpdesk environment. Candidate relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.
  • Well-versed with software deployments, installations and in a variety of the Helpdesk concepts, practices, and procedures.
  • Provides a limited degree of work guidance and leadership to other personnel. A wide degree of creativity and latitude is expected.
  • Excellent customer service skills required.

Top Skills & Years of Experience

  • Windows 11 support (2-3 years)
  • Microsoft 365 support (2-3 years)
  • Apple and Android mobile phone support (2-3 years)
  • Proven ability to deliver customer support
  • InTune
  • Nice to Have :

  • Cherwell Ticketing
  • Scripting and automation
  • Microsoft Teams
  • Microsoft End Point Configuration Manager

    Requirements

    Top Skills & Years of Experience

  • Windows 11 support (2-3 years)
  • Microsoft 365 support (2-3 years)
  • Apple and Android mobile phone support (2-3 years)
  • Proven ability to deliver customer support
  • InTune
  • Nice to Have :

  • Cherwell Ticketing
  • Scripting and automation
  • Microsoft Teams
  • Microsoft End Point Configuration Manager
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