What are the responsibilities and job description for the Solutions Engineer - Grants position at Euna Solutions?
The Opportunity:
The Solutions Engineer will work with Euna Solutions Grants mid-level SLED market segment Account Executives to drive engagement towards optimal system solutions. This position will leverage strong communication and relationship-building skills to identify requirements, craft solutions, and secure client approval.The Solutions Engineer (SE) will assist prospects and customers in designing the scope of work, level of effort, and solution design for all products and solutions during the pre-sale cycle. The SE must understand client business needs, design a solution to meet those needs, and map needs to system capabilities. Solutions Engineers will align with other eCivis personnel to ensure proper knowledge transfer and project completion. This position will work hand and hand with the sales team and the software engineering team. Client relationship soft skills and technical skills are a must for this candidate.
What you will do:
- Be a functional and technical subject matter expert on eCivis Grants Network
- Have in-depth knowledge of customer implementations, technical operations, features, and product roadmap
- Drive revenue by reducing technical friction for new and existing sales opportunities
- Convey a compelling vision for real-time operations that executives and practitioners can buy into while also showing them how to get there over time
- Setup custom demo instances and integrations
- Build relationships at all levels of technical resources within prospective customers
- Work closely with eCivis Sales, Customer Success, Implementation, and Software Engineering teams throughout the entire deal lifecycle.
- Lead the in-depth discovery and engagement aspects of the pursuit through to the final proposal and statement of work
- Assist in development of the client roadmap working closely with implementations, customer success managers, and the software engineering team
- Support RFP process, security, and contract reviews
- Collaborate with marketing to enhance sales documentation
- Support the customer success team in post-sales implementations/expansion opportunities
- Cross train with other Euna Solutions brands
What you need:
- Certified Grants Management Specialist (CGMS) from the National Grants Management Association (NGMA)
- Experience managing federal or state grants
- Prior work experience in a state or local government
- Experience using eCivis software solutions
- Strong ability using influencing skills and relating to prospective customers in a consultative manner
- Experience creating and delivering compelling presentations
- Strong communication and teamwork skills
- Demonstrated ability to build relationships and trust with prospects/clients.
- At least 2 years of mid-market SLED experience, within a professional services organization as a Sales Engineer or Solution Engineer with a technology consulting company or SaaS Company
- Demonstrated leadership abilities to lead business discussions with customers and Engineer the value of our solution and the best practices to implement it
- Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
- Experience in data analysis, conversion, and migration, interfaces, and reports
- Experience with system design using configuration and/or customization, integration, testing, and support
- Able to travel up to 15% of the time
- BS in computer science or engineering or a similar field (desired)
What It's Like to Work at Euna Solutions:
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Here are some of the perks that Euna employees enjoy:
💵 Competitive wages
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
🧘♀️ Wellness days
What’s better than a long weekend? An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.
🙌 Community Engagement Committee
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.
🕰 Flexible workday
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.
💰 Benefits
Ask us for a copy of our health and dental benefits!
🎉 Culture committee
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.
About Euna Solutions
Euna Solutions® is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technology’s GovTech 100 list, an annual list of the top 100 companies focused on, making a difference in and selling to state and local government agencies across the U.S. To learn more, visit www.eunasolutions.com.
Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/
We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.