What are the responsibilities and job description for the Solutions Engineer position at Euna Solutions?
The Opportunity
The Solutions Engineer’s primary role is to support a team of Account Executives as a product expert capable of conducting comprehensive software demonstrations with prospective clients. This role will be relied upon to build and maintain a deep knowledge of the functionality of Euna Solutions' software, and to deliver demos with charisma and character that are uniquely tailored to each prospect’s aspirational needs and requirements.
What You'll Be Doing:
- Own the strategy for delivery of product demos. Align the demo to specific customer desired outcomes as required to ensure maximum impact and effectiveness
- Acquire and maintain a deep knowledge of Euna Solutions products and solutions, with the ability to expertly navigate all functional areas of the software
- Attend joint sales calls with Account Executives to conduct in-person or web-based demos
- Prepare for demos by collaborating with Account Executives and conducting own research into specific and unique customer requirements. Remain flexible to tailor demos to maximize relevancy for each prospect client
- Prepare and load customized datasets where required, ensuring accuracy and database stability
- Ensure demo databases are periodically updated and remain current
- Customize demo databases to be relevant for each market vertical
- Prepare for and lead scheduled monthly webinars for designated vertical
- Be highly competent of Euna Solutions' product development roadmap and project management approach to implementations. Liaise with the Product Development team and PM team to ensure alignment between functionality that is promised and what can be delivered
What We Are Looking For:
- Minimum 3-5 years experience as a software sales engineer
- Strong presentation skills, comfortable speaking in front of large audiences
- Able to translate complex concepts and articulate them clearly and concise
- Speak in a way that is compelling and engaging.
- Experience selling into Local Governments and Municipalities
- Experience selling in US markets
- Experience with finance, accounting, budgeting, grant management and/or procurement.
- Ability to relate to diverse individuals across a wide range of positions from C-level to analyst
Who You'll Interact With:
- Collaborate with SAE’s to align on strategy and approach for client demos
- Ability to liaise with Project Managers, Professional Services and Software Developers in ensure a thorough understanding of the features/benefits/capabilities of Euna Solutions' products and services
- Provide customer feedback to appropriate channels to help drive product enhancement and servicing strategy
Working Conditions:
- Hybrid work model - 3 days/week in one of our offices (Oakville, ON or Atlanta, GA)
- Some irregular hours may be required for travel and in responding to customer RFPs
- 20-30% travel within North America, sometimes requiring overnight and weekend stays
What It's Like to Work at Euna Solutions
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Here are some of the perks that Euna employees enjoy:
💵 Competitive wages
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
🧘♀️ Wellness days
What’s better than a long weekend? An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.
🙌 Community Engagement Committee
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.
🕰 Flexible workday
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.
💰 Benefits
Ask us for a copy of our health and dental benefits!
🎉 Culture committee
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.
About Euna Solutions
Euna Solutions® is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technology’s GovTech 100 list, an annual list of the top 100 companies focused on, making a difference in and selling to state and local government agencies across the U.S. To learn more, visit www.eunasolutions.com.
Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/
We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.