What are the responsibilities and job description for the Group Leader - Document Management position at Eurofins BioPharma Product Testing North America?
Job Description
- Applies GMP/GLP in all areas of responsibility, as appropriate
- Applies the highest quality standard in all areas of responsibility
- Demonstrates and promotes the company vision
- Demonstrates strong client service skills, teamwork, and collaboration
- Proactively plans and multitasks to maximize productivity
- Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
- Regular attendance and punctuality
- Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
- Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual
- Stay current on the latest technology required to perform departmental tasks, provide direction and leadership to the staff for these changes.
- Develop and implement operational improvements
- Supervise others in performing client’s service requirements
- Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements/Coach and develop individual and team to maximize performance
- Coordinate workflow and perform daily monitoring to meet TAT
- Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth
- Confront and address problems, concerns, and performance issues
- Monitor and approve employees’ time worked through time-entry system
- Support and promote company policies and procedures
- Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
- Perform and/or assign other duties as requested to ensure smooth operation of department
- Perform all functions in support of and in compliance with all state and federal employment regulations
- Communicates effectively with client staff members
- Conducts all activities in a safe and efficient manner
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