Billing and Collections Team leader

Job Description

As the Group Lead for Billing and Collections, you will be responsible for managing both the technical and personnel aspects of our operations. This role requires strong leadership skills and the ability to oversee multiple facets of the department. Your primary responsibilities will include:

• Efficiently manage tasks across multiple departments, ensuring smooth interdepartmental coordination
• Serve as the primary resource for technical and operational inquiries, providing training and problem-solving support to team members
• Develop and implement strategies for operational and technical improvements
• Maintain clear and effective communication channels with team members and other departments
• Provide mentorship and professional development opportunities to direct reports
• Oversee workflow planning and monitoring to ensure optimal productivity
• Analyze data to support departmental Measures of Success (MOS) and key performance indicators
• Motivate and inspire team members to achieve departmental goals and maintain high standards of performance
  
  

Qualifications

• High school diploma or equivalent; at least two years related experience
  
  

Expanded Qualifications

• Self confidence, leadership,
• ability to reason,
• make sound decisions, and delegate;
• empathy and sensitivity towards others;
• motivation to excel and inspire excellence in others;
• ability to manage the work of others and see projects through to completion;
• strong communication including verbal, writing, and presentation skills;
• ability to communicate effectively and relate well to people;
• mental and emotional stability and maturity;
• ability to handle personal stress and diffuse stress in others;
• strong organizational skills and ability to handle multiple priorities;
• good judgement and tact recognizing and solving problems;
• recognized as understanding, interpreting, and following company policy;
• sets positive example for others;
• dedication to quality, ethics, and customer service;
• pride in conduct, and company
  
  

Additional Information

• Position is full-time, working Monday-Friday 8:00 a.m.-5:00 p.m
• overtime as needed
• Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.
• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Authorization to work in the United States indefinitely without restriction or sponsorship
  
  

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.