Billing and Collections Team leader

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

As the Group Lead for Billing and Collections, you will be responsible for managing both the technical and personnel aspects of our operations. This role requires strong leadership skills and the ability to oversee multiple facets of the department. Your primary responsibilities will include:

• Efficiently manage tasks across multiple departments, ensuring smooth interdepartmental coordination
• Serve as the primary resource for technical and operational inquiries, providing training and problem-solving support to team members
• Develop and implement strategies for operational and technical improvements
• Maintain clear and effective communication channels with team members and other departments
• Provide mentorship and professional development opportunities to direct reports
• Oversee workflow planning and monitoring to ensure optimal productivity
• Analyze data to support departmental Measures of Success (MOS) and key performance indicators
• Motivate and inspire team members to achieve departmental goals and maintain high standards of performance

Qualifications

• High school diploma or equivalent; at least two years related experience

Expanded Qualifications: 

• Self confidence, leadership,
• ability to reason,
• make sound decisions, and delegate;
• empathy and sensitivity towards others;
• motivation to excel and inspire excellence in others;
• ability to manage the work of others and see projects through to completion;
• strong communication including verbal, writing, and presentation skills;
• ability to communicate effectively and relate well to people;
• mental and emotional stability and maturity;
• ability to handle personal stress and diffuse stress in others;
• strong organizational skills and ability to handle multiple priorities;
• good judgement and tact recognizing and solving problems;
• recognized as understanding, interpreting, and following company policy;
• sets positive example for others;
• dedication to quality, ethics, and customer service;
• pride in conduct, and company

Additional Information

• Position is full-time, working Monday-Friday 8:00 a.m.-5:00 p.m
•  overtime as needed
• Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.
• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• #LI-EB1

• Authorization to work in the United States indefinitely without restriction or sponsorship

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.