Group Leader - Document Management

Job Description

• Applies GMP/GLP in all areas of responsibility, as appropriate
• Applies the highest quality standard in all areas of responsibility
• Demonstrates and promotes the company vision
• Demonstrates strong client service skills, teamwork, and collaboration
• Proactively plans and multitasks to maximize productivity
• Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
• Regular attendance and punctuality
• Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
• Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual
• Stay current on the latest technology required to perform departmental tasks, provide direction and leadership to the staff for these changes.
• Develop and implement operational improvements
• Supervise others in performing client’s service requirements
• Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements/Coach and develop individual and team to maximize performance
• Coordinate workflow and perform daily monitoring to meet TAT
• Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth
• Confront and address problems, concerns, and performance issues
• Monitor and approve employees’ time worked through time-entry system
• Support and promote company policies and procedures
• Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
• Perform and/or assign other duties as requested to ensure smooth operation of department
• Perform all functions in support of and in compliance with all state and federal employment regulations
• Communicates effectively with client staff members
• Conducts all activities in a safe and efficient manner
  
  

Qualifications

High school diploma or equivalent

Proficient in Microsoft Word

Able to work within multiple software programs

Prior leadership experience preferred/At least five years related work experience; management courses; knowledge or experience in the use of different computer software packages preferred

Additional Preferred Soft Skills

• Self confidence
• leadership
• ability to reason make sound decisions, and delegate
• empathy and sensitivity towards others;
• motivation to excel and inspire excellence in others;
• ability to manage the work of others and see projects through to completion
• strong communication including verbal, writing, and presentation skills; ability to communicate effectively and relate well to people; mental and emotional stability and maturity
• ability to handle personal stress and diffuse stress in others
• strong organizational skills and ability to handle multiple priorities good judgment and tact recognizing and solving problems; recognized as understanding, interpreting, and following company policy
• sets positive example for others; dedication to quality, ethics, and customer service; pride in appearance, conduct, and company
  
  

Additional Information

• Position is full-time, working Monday-Friday 8:00 a.m.-5:00 p.m
• overtime as needed
• Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.
• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Authorization to work in the United States indefinitely without restriction or sponsorship
  
  

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.