What are the responsibilities and job description for the Sales Analytics & Operations Analyst position at Eurofins US Food, Feed, & Supplement Testing?
Job Description
Position Overview: The Sales Analytics and Operations Analyst will be responsible for leveraging data analysis and operational insights to improve the sales function’s performance, efficiency, and overall effectiveness. This role will involve working closely with the sales team to provide actionable insights, track key performance metrics, manage sales operations processes, and optimize sales strategies through data-driven recommendations. The employee in this role will collaborate closely with the Commercial and Operational Leadership team to develop the overall strategy and planning of goals and KPI’s for the sales roles.
Key Responsibilities
Position Overview: The Sales Analytics and Operations Analyst will be responsible for leveraging data analysis and operational insights to improve the sales function’s performance, efficiency, and overall effectiveness. This role will involve working closely with the sales team to provide actionable insights, track key performance metrics, manage sales operations processes, and optimize sales strategies through data-driven recommendations. The employee in this role will collaborate closely with the Commercial and Operational Leadership team to develop the overall strategy and planning of goals and KPI’s for the sales roles.
Key Responsibilities
- Sales Data Analysis:
- Analyze sales data to identify trends, patterns, and opportunities for growth.
- Develop and maintain sales dashboards, reports, and performance metrics.
- Perform ad-hoc analysis on sales performance, customer behaviors, and market dynamics.
- Provide regular insights on sales KPIs, pipeline health, conversion rates, and customer segmentation.
- Communicate the monthly sales results and progress YTD on US Food Divisional commercial updates.
- Sales Operations Management:
- Support the design and implementation of sales processes and workflows to ensure operational efficiency.
- Monitor and manage the sales forecasting process to ensure accurate predictions and resource allocation.
- Work with CRM and other sales tools to maintain data integrity and improve system functionality.
- Assist in the creation and management of sales quotas, compensation plans, and territory alignments.
- Sales Strategy Optimization:
- Partner with the sales leadership team to develop and execute strategies for improving sales productivity and revenue generation.
- Identify areas where sales can be optimized, focusing on process improvements and operational efficiencies.
- Provide recommendations on sales tactics, pricing strategies, and promotional campaigns based on data insights.
- Collaboration & Stakeholder Management:
- Collaborate with sales, marketing, finance, and other departments to align on goals, performance indicators, and business priorities.
- Prepare and deliver presentations to senior management and key stakeholders regarding sales performance and actionable insights.
- Work closely with the sales team to understand their needs and provide analytical support.
- Sales Reporting & Forecasting:
- Prepare periodic sales reports to track performance against goals, highlight variances, and offer corrective actions.
- Support in the development of accurate sales forecasts based on historical data, market trends, and current pipeline.
- Use statistical techniques and predictive models to forecast sales trends and potential market opportunities.
- Process Improvement & Automation:
- Identify opportunities to automate repetitive tasks and streamline sales processes through technology and software tools.
- Recommend best practices and innovations to enhance the efficiency of sales operations.
- Monitor sales data to uncover issues and proactively propose solutions for improvements.
