What are the responsibilities and job description for the Customer Service Research Coordinator position at Eurofins USA Consumer Product Testing?
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years
Job Description
Primary Duties and Responsibilities:
- Act as project manager on studies as directed by department manager
- Provide expert insight into hair/skin/nail evaluations and assessments
- Assist in the conduct of clinical trials as specified by the study protocol under the supervision of designated Principal Investigator and departmental management
- Record observations, measurements, and test results, as required
- Provide a professional experience to test subjects, and answer all inquiries, as appropriate
- Assist in the preparation of test materials, as needed
- Perform data entry and data review to ensure study quality
- Adhere to all Standard Operating Procedures to ensure consistency and quality work across CRL
- Efficiently time manage multiple projects
- Succinctly communicate day to day project details to both department manager and Principal Investigator
- Perform department specific procedures as qualified by training and evaluation of proficiency
Qualifications
Education and Experience:
- certifications required (cosmetologist, aesthetician, etc)
- High school diploma
Basic Minimum Qualifications:
- High-school diploma or A.A.
- Computer/Instrument Literacy
- Exceptional detail-orientation
- Excellent verbal and written communication skills
- Ability to be a self-starter and work cooperatively with other professionals in a medium sized company environment
- Good typing skills
- Quick learner
- Multi-tasking skills
- Proficiency in Office Software programs
- Authorization to work in the United States indefinitely without restriction or sponsorship
Additional Information
Excellent Full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer
Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.
