What are the responsibilities and job description for the Cashier/Customer Service position at European Expert Shoe Repair?
Job Summary
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional service to our customers while efficiently handling transactions. The ideal candidate will possess strong communication skills, a knack for retail math, and the ability to manage cash handling with accuracy. A bilingual candidate is preferred, as it will enhance our service to a diverse customer base.
Responsibilities
- Greet customers warmly and assist them with their inquiries or purchases.
- Operate cash registers and handle cash transactions with precision.
- Maintain an organized checkout area and ensure it is stocked with necessary supplies.
- Assist in supervising junior staff members when required to ensure smooth operations.
- Conduct product demonstrations to promote new items and increase sales.
- Utilize retail math skills to provide accurate pricing and change calculations.
- Manage phone etiquette effectively, addressing customer calls professionally.
- Ensure compliance with company policies regarding cash handling and customer service standards.
- Collaborate with team members to maintain a positive shopping environment.
Requirements
- Previous experience in a grocery store or retail environment is preferred.
- Strong cash handling skills and experience operating a cash register.
- Excellent communication skills, both verbal and written, with the ability to engage customers effectively.
- Bilingual abilities are a plus, enhancing customer interactions across diverse communities.
- Knowledge of retail math principles for accurate transaction processing.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A proactive attitude towards problem-solving and customer satisfaction.
Join our team and contribute to creating an enjoyable shopping experience for all our customers!
Job Types: Full-time, Part-time
Pay: $19.00 - $21.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
Work Location: On the road
Salary : $19 - $22