What are the responsibilities and job description for the Center Manager position at European Wax Center - Miller Family Holding?
About European Wax Center and Miller Family Holding LLC
European Wax Center®, is a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers. We offer guests a full suite of waxing services, as well as a proprietary line of beauty products for skincare, body, and beautiful brows. EWC provides guests professionally trained and certified waxing experts in a modern environment for a comfortable and luxurious experience focused on our vision of Revealing Beautiful Skin®. EWC prides itself on its unique franchise business model, and its network of almost 900 centers across the U.SMiller Family Holding is an EWC "Employer of Choice" and has 40 EWC locations nation wide (and growing). Come work for a small business with BIG ideas who genuinely cares about their associate teams. Our growth plan is in motion and we need YOU to keep it moving! Our compensation and benefit package is unrivaled in the industry and we believe that MFH stands for More Fun Here! Looking for a career where you can learn, earn and grow? Welcome to the Family!
About the Role
The Center Manager is responsible for ensuring every guest has a memorable and inviting experience while delivering the company’s desired financial results. This includes leading a team of Guest Service Associates and Wax Specialists, consistently modeling guest service behaviors, recruiting, development and retention of talent, loss prevention, expense control, training and coaching, and center cleanliness.
What We Do for You
- Generous compensation package including salary, commissions and three tiered bonus structure
- Health and wellness benefit package - 50% employer paid after 90 days. Dental, vision, life, disability and 401k available.
- 50% off services, 40% off retail and complimentary brow service every month.
- Recognition and Reward programs including birthday and anniversary celebrations.
- Leadership and Learn to Earn Continuing Education Certification programs.
- MFH Customized Career Path - opportunities for growth.
A Day in the Life
- Guest Experience
- Sales Leadership
- Visual Management
- Operational Management
What Sets You Apart
- Understands the business of Revealing Beautiful Skin. Familiar with KPIs and profitability.
- Guest experience professional.
- Is self-motivated and a go getter. Is accountable, punctual, organized.
- Leads and inspires by example. Celebrates success!
- Proficient in Excel and Word.
- Excellent written, verbal and presentation skills.
- People person with excellent time management skills.
What We Need from You
- Minimum of 2 years’ experience in a multi service or specialty store environment.
- Management or leadership experience in a professional setting required.
- Desire to be a passionate EWC Brand Culture Warrior and drive team development.
- Ability to work flexible and full time schedule
Equal Opportunity Employer, Miller Family Holding LLC, is a growing privately owned company.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $55,000 - $65,000