What are the responsibilities and job description for the OEM Sales Specialist - Welding & Thermal Spray position at EUTECTIC CORPORATION?
Who we are:
We are Pioneering Industrial Sustainability. Castolin Eutectic is a global provider of surface protection applications and solutions. Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.
We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust. Our employees are part of a global family who work together to provide the best solutions for our customers.
Opportunity!
We have an opportunity for a OEM Sales Specialist
Position Overview:
As an OEM Sales Specialist, you bring advanced technical knowledge and practical experience in welding and thermal spray technologies, enabling you to provide high-value products and solutions tailored to the needs of OEM clients.
What You’ll Do:
- Identify and pursue new OEM customers.
- Create and execute strategic sales plans to grow new and existing accounts.
- Build strong, trusted relationships with OEM customers and key stakeholders.
- Provide technical guidance to help end-users reduce wear and equipment failure.
- Collaborate with technical and product teams to align solutions with customer needs.
- Offer hands-on technical support and troubleshooting.
- Understand, assess, and validate customer needs proactively.
- Resolve customer issues and manage escalations quickly and effectively.
- Negotiate deals and manage key account relationships.
- Meet sales targets and support strategic growth goals.
- Forecast and track key account metrics.
- Travel to customer sites (50%–70%).
- Contribute to the development of a Strategic Growth Plan aligned with the company’s vision and objectives.
- Identify and communicate critical business issues, collaborating with internal teams to resolve them.
- Represent the company at trade shows, conferences, and industry events.
- Keep documentation updated in CRM and submit weekly expense reports.
- Perform additional duties as required.
