What are the responsibilities and job description for the Specialized Project Logistics Account Coordinator position at Evans Transportation Services, Inc?
Job Description
Job Description
Description :
In the wild world of logistics, two characteristics are necessary for success : perseverance and spirit. That’s why Evans has built and continues to build an unstoppable team of dedicated, passionate, and innovative individuals who keep our engine powering forward amidst an industry defined by constant change. As a small-to-medium enterprise, every member of our team has a direct impact upon the growth of our customers, carrier partners and, of course, upon Evans; that’s why our slogan is Growing Together!
Under the direction of the Vice President of Project Logistics, this role is responsible for the operational detail for assigned account(s) with a heightened focus on specialized and over-dimensional project freight. The position will be focused on daily account activities that directly impact the operational success, customer and carrier experience. There will be a heightened focus on load building, scheduling and customer / carrier updates.
SALARY : $70-80,000 total compensation
ESSENTIAL FUNCTIONS
- TMS entry
- Operational oversight on customer updates including portal and email communication
- Respond to customer and carrier inquiries and provide updates in a timely manner
- Appointment scheduling and rescheduling
- Oversee order tender management promptly and efficiently
- Collecting facility info and updating portals to gain visibility from a project perspective
- Become educated in all modes of transportation to include but not limited to, Barge, Rail, Super load OTR, Off-road / site transportation, and crane and rigging operations.
- Help with route Surveys, permit scheduling and any additional operational duties to ensure the safety and success of the project.
- Issue escalation and resolution
- Managing and Relaying tracking information and status updates to the expectations of the customer requests
- Building a relationship with daily contacts to become an influential partner
- Build strong partnerships with internal pillars and their leaders
- Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
- All other duties that may be reasonably assigned, including special projects and cross-training in other departments.
QUALIFICATIONS / REQUIREMENTS
Physical Demands and Work Environment :
The typical work environment is fast-paced and moderately quiet. Regular use of office equipment is expected, including computer, fax machines, and telephone. Employees may be required to lift on occasion up to 10 pounds. This position is required to sit at a workstation for up to 8 hours a day.
Benefits :
Evans offers excellent benefits including medical and vision insurance, employer-paid dental insurance, prescription drug coverage, FSA, HRA, 401k matching, 6 paid holidays 2 floating holidays, PTO, birthday and anniversary days-off, two paid volunteer days, employee assistance program, employer-paid short term disability insurance, employer-paid life insurance, a casual and friendly work environment, fun employee outings, and the opportunity to contribute to and prosper at a quickly growing company.
Evans Transportation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Evans Transportation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Requirements :
Salary : $70,000 - $80,000
