What are the responsibilities and job description for the Bilingual Patient Care Representative position at Evenflow Solutions?
Job description:
Position : Bilingual Patient Care Representative
Location : 4040 N Central Expressway Dallas, TX 75204
Rotating Shifts weekly : Monday through Friday
NO WEEKENDS 8:00-5:00 pm, 9:00 am-8:00 pm or 11:00-8:00 pm
Must be available to work ALL shifts.
Onboarding
Must be able to pass the background check.
Drug Screen Required
Be Willing to Get or be up to date on all
vaccinations (not Covid)
Must have at least a high school Diploma
Qualifications
- MUST be Bilingual in both Spanish and in English
- At least 2 years of high-volume Volume Call Center or collections Collections Experience is required
- Experience in medical terminology, EOB's, ICD-9 coding, CPT codes, UB04 and 1500 claim forms
- Attendance and Punctuality are crucial
- Must be able to retain and learn a large amount of information in order to be successful in position
- Detail Oriented
Responsibilities
- Assist patients with outstanding Medical Bills in order to collect payments or place on a payment plan
- Meet productivity standards on productivity
- Both incoming and outgoing automated calls
- Thoroughly work all accounts in daily worklist
- Complete meaningful, results-oriented collection activities on all accounts in assigned inventory
- Follow all HIPPA Guidelines
Evenflow Solutions (ES) is an Equal Opportunity Employer. ES provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law..
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $20
