What are the responsibilities and job description for the Outbound Call Center Representative position at Ever-Green Tree Care?
Work as a call center representative from home, year-round for the Northwest’s Largest Tree Preservation Service, Ever-Green Tree Care. We perform trimming, pruning, and removal services in the Seattle area to preserve tree health and safety. Work as a call center representative from home, year-round for the Northwest’s Largest Tree Preservation Service, Ever-Green Tree Care.
We perform trimming, pruning, and removal services in the Seattle area to preserve tree health and safety. You will be calling home owners to offer free estimates and health/safety inspection services.
Positions Available
*Full-time: Tuesday- Thursday 9:00 - 7:00 and Friday 9:00-5:30 (35 hours)
Responsibilities and Duties
*Call residential homeowners to inform them when an Arborist will be in their area and determine if they have any needs or concerns regarding their trees and shrubs.
*Set up appointments for home owner to meet with Arborist
*Communicate with customers in a clear, respectful, and engaging manner
Compensation and Benefits
*$16.66/hr. 2 % commission Incentives. *Reps should average $20- $25 per hour*
*Performance incentives offered daily
*Pay Period Incentive can be earned bi-monthly. Pay periods run from the 1st-15th and 16th - end of the month.
- 20% above quota $300
- 30% above quota $550
- 50% above quota $750
- 100% above quota $1200
*Paid time off (PTO)
*401(K) and Roth 401(K) available
Skills
*Excellent communication skills
*Positive attitude and ability to take rejection
*Self-motivated
*Work independently
Requirements
*Must have prior sales, call center, or work from home experience in the last 2 years
*Must be located in or around Spokane, WA
*Reliable internet access at home
*Quite work space at home
Job Type: Part-time
Pay: From $16.66 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Supplemental Pay:
- Commission pay
Application Question(s):
- Do you have a quiet office/work space at home?
- What is the most number of cold calls/telemarketing calls you have made in a day?
- When rejected by a customer/ prospect, how do you respond?
Experience:
- Call Center or Telemarketing: 1 year (Required)
Work Location: In person
Salary : $20 - $25