What are the responsibilities and job description for the Call Center Sales Representative position at StopBox USA?
Company Overview
Ervin Innovations, LLC is dedicated to delivering exceptional customer service and innovative technical sales solutions. We pride ourselves on our commitment to client satisfaction and our ability to adapt to the ever-evolving needs of the market.
Summary
As a Call Center Representative at Ervin Innovations, LLC, you will be at the forefront of our customer engagement efforts. Located in a dynamic environment, this role is essential for fostering relationships with clients and ensuring their needs are met through effective communication and support. Remote work is not available for this position.
Responsibilities
- Handle inbound and outbound calls with professionalism and enthusiasm.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilize warm calling techniques to engage potential clients and promote sales.
- Document interactions accurately.
- Collaborate with team members to enhance overall customer experience.
- Conduct follow-up calls to ensure customer satisfaction.
- Assist in technical sales by understanding client needs.
- Maintain knowledge of products to effectively communicate benefits to customers.
Qualifications
- Proven experience in customer service or call center environments.
- Strong sales skills with a focus on technical solutions preferred.
- Excellent verbal communication skills in English, both written and spoken.
- Ability to engage clients through warm calling techniques effectively.
- Demonstrated ability to handle objections and close sales successfully.
- Experience in telemarketing or outbound calling is advantageous.
If you're ready to make an impact in the world of customer service and technical sales, we invite you to apply today at Ervin Innovations, LLC—where your voice matters!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Spokane Valley, WA 99216 (Required)
Ability to Relocate:
- Spokane Valley, WA 99216: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
