What are the responsibilities and job description for the Application Software Associate position at Evercare Protection?
Your primary responsibility will be to engage with customers who are at risk of leaving our services, understand their concerns, and provide solutions that align with their needs. Sign-on bonuses are available for candidates with the right experience.
Customer Engagement : Answer inbound phone calls from customers who are considering canceling or are dissatisfied with our services. Relationship Building : Build strong relationships with customers to foster loyalty and trust in our brand. Identify opportunities for process improvements based on customer feedback and market trends.
Proficiency in CRM software and other customer portals and tools is a plus.
