Receptionist Fulltime

Job Details

Job Location

Orlando - Ocoee, FL

Description

The following statements are intended to describe the general nature and level of work being performed and are not intended to be a complete list of all responsibilities, duties, and skills required.

SUMMARY :

The Receptionist is responsible for creating the ideal first impression for welcoming and registering visitors and guests to the hospital and wishing them well on their departure as well as courteously answering telephone calls. The Receptionist provides initial contact and information source for patients, their families, visitors, vendors, and initiates the admission process for patients. The Receptionist is actively involved in department activities, interdisciplinary team activities, and all Everest activities to ensure individualized, patient-centered health care for all patient populations admitted to the hospital.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

May include, but is not limited to the following :

Job Specific

• Answers and forwards calls to appropriate personnel
• Greets and directs or announces visitors or staff
• Maintains contractor access, student nurses and visitor access badges
• Alerts proper employees or authorities during emergencies
• Maintains journals and logs as requested or required
• Supports other departments as requested
• Respects and ensures patient confidentiality by strict observance of policies and procedures
• Conduct reflects the Companys values and a commitment to the Code of Conduct
• Performs other duties as requested or required

QUALIFICATIONS : Education

High school diploma or GED

License / Certification

N / A

Experience

SUPERVISORY RESPONSIBILITIES :

N / A

OTHER REQUIREMENTS :

Participates in or conducts company-wide sponsored training to safeguard against improper use and disclosure of patients protected health information. Monitors and ensures compliance with company policies, procedures, state and federal regulations and Accreditation Standards.

Company Specific :

Core Values :

Professionalism To always maintain the highest standard and regard for others. Keep skills, competencies and required licensures / certifications current; displays mastery over attitude and behavior and pride in appearance. Consistently performs duties to the best of abilities.

Exceptional Care Go above and beyond expectations by providing exceptional care to WOW our customerspatients, family, physicians, and each other.

Respect Treating others as they would like to be treated; valuing others. Acknowledges the worth of others through professional greetings, proper telephone etiquette, patience, and common courtesy.

Fun - Having fun and celebrating small successes in our journey to achieve big. Always demonstrates a positive attitude toward work and devotion to our passion and task at hand.

Teamwork To function as a unit, with common goals, recognizing we can achieve far more as a team than as individuals. Cooperates with co-workers while performing duties leading to everyone being able to achieve success and giving recognition where it is due.

Integrity To always be honest and trustworthy in all our relationships. Demonstrates adherence to a strict moral or ethical code in performance of duties by always seeking to do the right thing.

Accountability Responsibility of our actions that influence the lives of our customers and fellow workers. Takes ownership of all aspects of duties shown through reliable, timely performance and responsibility.

Responsibility Maintains accountability by doing what is expected or beyond; assuring the appropriate tasks and project items are completed. Takes ownership of all aspects of duties shown through reliable, timely performance and accountability.