What are the responsibilities and job description for the Administrative Assistant to Financial Advisor position at Everest Wealth Advisor?
Everest Wealth Advisors is an independent group of elite financial advisors who work with high net-worth clients across 37 states. LPL Financial is our Broker Dealer and provides a wide array of support services to us. LPL Experience is a plus.
Who we are looking for :
An experienced Advisor Assistant who can hit the ground running. You will support our advisors, our clients, and our continued growth, ensuring smooth firm-wide operations centered on client service including client-specific, account-specific, and general business functions. This position is responsible for facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching, and resolving client service issues, and preparing required documents. You will shield the Advisory Team from operational activities so they can focus on providing excellent advice to clients and expanding client relationships.
This position will support the office in the following ways :
- Deliver exceptional customer service to clients through personalized outreach and professional communication
- Prepare investment account paperwork and manage the transfer of assets which includes preparing forms, obtaining appropriate signatures, preparing documentation to upload to home office, tracking new applications and coordinating rollovers
- Respond promptly to client service requests, troubleshoot service issues, and provide effective solutions
- Handle routine matters for client accounts to include processing name and address changes, beneficiary updates, and bank authorizations
- Assume cashiering function with custodians, ensuring accurate and efficient financial transaction processing
- Proactively communicate with advisory team, providing updates and addressing concerns, as well as helping them to stay current on open tasks
- Work closely with clients on outstanding items, providing support, guidance, and gentle reminders when needed
- Conduct research, prioritize issues, and follow up on incoming inquiries
- Monitor and streamline workflows for client service and business operations tasks
- Assist with other duties and projects, research requests and operation follow-up items as assigned
The ideal candidate :