What are the responsibilities and job description for the BILLING/COLLECTIONS SPECIALIST position at Evergreen Family Medicine, PC?
BILLING/COLLECTIONS SPECIALIST
Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg , Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women’s Health, Occupational Health, and school-based telehealth.
Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.
Responsibilities and Duties:
• Maintains confidentiality according to HIPAA regulations and EFM policies.
• Adheres strictly to EFM departmental standards and policies, including state and federal regulations.
• Communicates effectively and professionally with co workers, managers and patients via phone, email or in person.
• Schedules work flow and establishes priorities for timely billing and follow up.
• Ensures all Hold claims lists assigned are worked on a weekly basis.
• Identify ongoing issues and trends that can be corrected or improved in areas affecting billing; these may include areas of posting, claim hold's, take backs, kick codes, or insurance.
• Ensures AR postings of all insurance payments and refunds.
• Works with front office staff, to ensure that all patient information is correctly entered and processed for billing.
• Collects patient co-pays, self pays, and patients balances and process payments via phone calls from patients.
• Responsible for maintaining communication with insurance companies on any changes affecting billing for EFM. Maintaining login's for assigned insurance companies.
• Working knowledge and training of current EFM computer systems used to complete billing.
• Ensures all accounts receivable processes are fulfilled.
• Ensures all returned mail is researched and documented in the appropriate section of the patient’s account.
• Ensures that all payment arrangements are documented and set up properly and maintained within the patient’s account.
• Ensures that all accounts are turned to outside collections in a timely manner and develop relations with the outside agency.
• Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook and constant professionalism.
Qualifications and Skills:
• High School Diploma or equivalent
• At least one (1) year of collections/AR experience.
• Communication, interpersonal, clerical, and organizational skills necessary to
complete job duties.
• Ability to handle the confidential aspects of the work.
• The ability to type at least 40wpm and activate and operate computers and office
equipment.
Physical requirements:
• Prolonged periods sitting at a desk and working on a computer.
• The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach
forward with hands and arms.
• The employee is occasionally required to sit and stoop, kneel, or crouch.
• Must be able to lift up to 35 pounds at times.
Our culture and values are every employee’s responsibility: The needs of our patient come first
S.P.I.R.I.T
• Stewardship
• Patient & Population Focused Health Care
• Integrity
• Respect
• Innovation
• Teamwork
Benefits:
• Health, Dental, Vision benefits
• Life Insurance
• 401k with a company match up to 6%
• Paid Time Off
Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg , Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women’s Health, Occupational Health, and school-based telehealth.
Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.
Responsibilities and Duties:
• Maintains confidentiality according to HIPAA regulations and EFM policies.
• Adheres strictly to EFM departmental standards and policies, including state and federal regulations.
• Communicates effectively and professionally with co workers, managers and patients via phone, email or in person.
• Schedules work flow and establishes priorities for timely billing and follow up.
• Ensures all Hold claims lists assigned are worked on a weekly basis.
• Identify ongoing issues and trends that can be corrected or improved in areas affecting billing; these may include areas of posting, claim hold's, take backs, kick codes, or insurance.
• Ensures AR postings of all insurance payments and refunds.
• Works with front office staff, to ensure that all patient information is correctly entered and processed for billing.
• Collects patient co-pays, self pays, and patients balances and process payments via phone calls from patients.
• Responsible for maintaining communication with insurance companies on any changes affecting billing for EFM. Maintaining login's for assigned insurance companies.
• Working knowledge and training of current EFM computer systems used to complete billing.
• Ensures all accounts receivable processes are fulfilled.
• Ensures all returned mail is researched and documented in the appropriate section of the patient’s account.
• Ensures that all payment arrangements are documented and set up properly and maintained within the patient’s account.
• Ensures that all accounts are turned to outside collections in a timely manner and develop relations with the outside agency.
• Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook and constant professionalism.
Qualifications and Skills:
• High School Diploma or equivalent
• At least one (1) year of collections/AR experience.
• Communication, interpersonal, clerical, and organizational skills necessary to
complete job duties.
• Ability to handle the confidential aspects of the work.
• The ability to type at least 40wpm and activate and operate computers and office
equipment.
Physical requirements:
• Prolonged periods sitting at a desk and working on a computer.
• The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach
forward with hands and arms.
• The employee is occasionally required to sit and stoop, kneel, or crouch.
• Must be able to lift up to 35 pounds at times.
Our culture and values are every employee’s responsibility: The needs of our patient come first
S.P.I.R.I.T
• Stewardship
• Patient & Population Focused Health Care
• Integrity
• Respect
• Innovation
• Teamwork
Benefits:
• Health, Dental, Vision benefits
• Life Insurance
• 401k with a company match up to 6%
• Paid Time Off
Salary : $20 - $26
