What are the responsibilities and job description for the BILLINGCOLLECTIONS SPECIALIST position at Evergreen Family Medicine?
BILLING / COLLECTIONS SPECIALIST
Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg , Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women’s Health, Occupational Health, and school-based telehealth.
Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.
Responsibilities and Duties :
- Maintains confidentiality according to HIPAA regulations and EFM policies.
- Adheres strictly to EFM departmental standards and policies, including state and federal regulations.
- Communicates effectively and professionally with co workers, managers and patients via phone, email or in person.
- Schedules work flow and establishes priorities for timely billing and follow up.
- Ensures all Hold claims lists assigned are worked on a weekly basis.
- Identify ongoing issues and trends that can be corrected or improved in areas affecting billing; these may include areas of posting, claim hold's, take backs, kick codes, or insurance.
- Ensures AR postings of all insurance payments and refunds.
- Works with front office staff, to ensure that all patient information is correctly entered and processed for billing.
- Collects patient co-pays, self pays, and patients balances and process payments via phone calls from patients.
- Responsible for maintaining communication with insurance companies on any changes affecting billing for EFM. Maintaining login's for assigned insurance companies.
- Working knowledge and training of current EFM computer systems used to complete billing.
- Ensures all accounts receivable processes are fulfilled.
- Ensures all returned mail is researched and documented in the appropriate section of the patient’s account.
- Ensures that all payment arrangements are documented and set up properly and maintained within the patient’s account.
- Ensures that all accounts are turned to outside collections in a timely manner and develop relations with the outside agency.
- Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook and constant professionalism.
Qualifications and Skills :
Physical requirements :
Our culture and values are every employee’s responsibility : The needs of our patient come first S.P.I.R.I.T
Benefits :
