What are the responsibilities and job description for the Indoor Golf Customer Service Associate position at Evergreen Golf Club?
Overview
Evergreen Golf Club is the premier indoor golf center in Aurora, CO for enthusiasts of all levels. Our facility features the most technologically advanced golf simulators in the world from Golfzon. Players can train and elevate their game on our Golfzon Driving Range Plus or play realistic full rounds of golf on our Golfzon TwoVision simulators.
We are seeking a Customer Service Associate with golf knowledge. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will play a crucial role in ensuring customer satisfaction by addressing inquiries, booking appointments, processing payments and promoting our products effectively.
Responsibilities
- Greet and welcome guests
- Assist guests with check-in and check-out procedures
- Handle payment transactions accurately and efficiently
- Answer phone calls and respond to emails promptly
- Provide information about our services, membership options, and upcoming events
- Maintain cleanliness of rooms and spaces
- Address guest inquiries and provide basic support for the golf simulators
Qualifications
- High school diploma or equivalent.
- Previous experience in a hospitality, retail, or receptionist role preferred.
- Basic knowledge of golf required.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $20