Data Systems Specialist

Description

Title - Data Systems Specialist

Location - Corporate Office - Seattle, WA

Compensation - $79,000

Working at Evergreen Treatment Services makes a big difference in our community!  

• ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values. 
• Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice. 
• Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members.  

This dynamic position plays an important role in helping ETS accomplish our mission! 

Job Summary:  

• The Data Systems Specialist role is part of the Admin & Clinic Services Data team that supports ETS’ mission through data analysis, data governance, database design, and excellent information management. 
• This role makes a critical difference at ETS by ensuring that frontline staff and leadership have the information and tools in place to achieve our mission. 
• The position is hybrid, and the days and hours are weekdays during ETS Admin business hours. 

What you contribute to this role – Responsibilities: 

• Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.  
• Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism. 

Data Analysis, Reporting, & Business Intelligence 

• Provide sophisticated, statistically-sound insight into Clinic Service & Admin datasets. 
• Prepare and remit reports to comply with program contracts, as needed. 
• Design and store reports in data visualization studios.
• Prepare, analyze, and package reports for a variety of stakeholders, including external researchers.

Data Governance & Maintenance 

• Participate in Data Governance activities and execute initiatives to improve data quality.
• Assist programmatic staff by doing data entry, user training, and data “clean-up”. 
• Synthesize results of data maintenance efforts to demonstrate impact of quality improvement initiatives. 
• Database, Warehousing, & Information System Development 
• Participate with projects that support database development and warehousing initiatives.

Identify and implement solutions to improve data storage, integration, and reporting systems. 

• Support vendor relationships, manage requests, and monitor front-end development of ETS information systems. 
• Work with stakeholders and colleagues to align end user processes with system capabilities.
• Evaluate organizational data systems and participate in ETS-wide initiatives to increase their efficacy. 

Documentation and Communication 

• Record procedures, guides, and team decisions in alignment with best practices for department sustainability and collaboration. 
• Support programmatic and administrative staff so that they are knowledgeable of, and comply with, pertinent Federal, State, County, City and funder data requirements.  
• Connect with and respond to internal and external partners. 

Team Membership 

• Participate within Clinic and ETS spaces to anticipate needs, stay informed, and respond to changing organizational environment.
• Participate in all CS & Admin Data Team meetings to support system improvement activities. 
• Support quality improvement initiatives involving data by fostering collaborative relationships with Quality Improvement and Risk Management colleagues.  
• Provide expertise in Clinic Services & Admin information systems in collaboration with the Director of Information Management. 

Innovation 

• Monitor and survey trends, emerging technologies, issues, and approaches in healthcare business intelligence and data warehousing. 

Note: New and/or different duties and responsibilities may be assigned to this job at any time. 

Requirements

What you bring to this role – Qualifications: 

Education and/or Relevant and Lived Experience (if applicable):   

• Bachelor’s degree from an accredited institution in analytics, statistics, information systems, business administration, computer science or related field is required. 
• A minimum of 3 years of experience with client record databases, customer relationship databases, electronic medical records, and/or other data system is required.  
• Experience with SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), SQL Server Management Studio (SSMS), Microsoft Azure, and Power BI is required. 
• Demonstrated intermediate ability using SQL programming language in an enterprise environment is required. 
• Knowledge of operations and the flow of information in a social services setting is required. o Experience with data extraction, report creation, statistical analysis, and visualization is required. 
• Strong computer literacy, with at least an intermediate understanding of Microsoft Office Suite, especially Excel, Outlook, SharePoint, and Teams, required. 
• Moderate understanding of cybersecurity and privacy risks within industry and how to mitigate vulnerabilities required. 

Knowledge and Skills: 

• Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff. 
• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Self-starter who is highly motivated, detail-oriented, analytical, and flexible team player.
• A problem solver who takes initiative to identify what needs to be done and collaborates with others to develop and implement a plan to do it.  
• Excellent organizational skills and ability to prioritize workload, work independently, and complete multiple tasks timely and efficiently. 
• Strong interest in working with direct service staff, administrators, and supervisors to ensure the highest quality standards and program expansion.  
• Ability to exhibit a credible presence and to respond to questions with logic, clarity, calmness, and authority. o Assumes a high level of initiative in keeping current with technological change and developing relevant skills.
• Comfortable with, or ability to quickly incorporate, any relevant work-based programs and software. 
• Ability to make meaningful observations and write accurate reports, instructions, and correspondence. 
• Ability to read and apply general business correspondence, policies and procedures, referral information, financial documentation, and applicable government regulations.
• Ability to interpret and present complex information effectively to a wide audience, and respond to questions from staff, contractors/funders, partners and the public.
• Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving. 
• Ability to maintain confidentiality and use discretion when handling highly sensitive information. 

Additional Essential Information: 

Physical Conditions and Requirements: 

• The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically. 
• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl. 
• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate. 

Equipment Used: 

• Computer, photocopier, fax machine, phone, and reliable internet that can support video conferencing. 
• Possible use of a program vehicle, for which a valid Driver’s License and acceptable driving would be required. Inclusivity and Reasonable Accommodation.
• Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Note that a Washington State Patrol criminal background check will be conducted periodically as a condition of ongoing employment, and candidates with prior criminal convictions will be invited to provide additional context as needed. 
• • ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process. 

Salary : $79,000