Property Manager

Property Manager Job Description
The role of the Property Manager is to oversee the property in all aspects and areas of the property including oversight of the development and implementation of all day-to-day functions including capital projects, marketing, leasing, resident relations, employees, and adhering to the EMG Employee Manual. The objective is to increase cash flow with rent structuring, expense control through preventative maintenance and budgeting.
The Manager is key in overall property performance and success.

The duties include but are not limited to the following:

• Organized leadership and direction of all on-site staff.
• Demonstrating exemplary communication, professionalism, confidentiality, leading by example while providing exceptional customer service.
• Adheres to and assists in enforcing Fair Housing guidelines.
• Hiring, corrective action, and/or termination of office and maintenance subordinates.
• New hire processing within 3 days of hire.
• Communicates, informs, and reports to Supervisor.
• Touring and leasing to prospects within rents approved by Supervisor, VP, or President.
• Completing background checks and qualifying or denying prospects. Delivering adverse action letters to denied or conditionally approved applicants.
• Gathering of information on LIHTC new move-in files and receiving approval or denial from LIHTC

Manager for all applications in process that may qualify.

• Attracting residents by advertising vacancies, obtaining referrals from current residents, explaining advantages of location and services, and showing units.
• Signing and explaining contracts with residents.
• Accomplishes financial objectives by collecting and depositing rents and security deposits, staying within budgeted forecast, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Keeping Yardi or AppFolio up to date daily.
• Creating and ensuring PO’s (purchase orders) are entered into Yardi or AppFolio. Oversight and training of Maintenance Supervisor to ensure that this is completed as well.
• Maintains property by investigating and resolving resident complaints, enforcing lease, inspecting units, and completing repairs, planning renovations, and contracting repairs.
• Oversee general building maintenance, landscaping, and scheduling of fire protection services.
• Creating and completing work orders in Yardi or AppFolio.
• Scheduling and supervising contractor repairs and cleaning.
• Secures property by maintaining security devices, establishing, and enforcing policies and procedures and risk management.
• Enforcing Vendor contracts
• Responds timely to emergencies during and after hours. All Property Manager are required to be on call 24-hrs for emergencies.
• Prepares timely reports by collecting, analyzing, and summarizing data and trends.

This job description does not constitute a contract of employment and
EMG Management may exercise its employment-at-will rights at any time.

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EMG Management Property Manager Job Description continued…

• Completing required education such as, but not limited to Grace Hill, legal seminars, attending monthly meeting, and all other webinars, etc.
• Completing and submitting timely reports as requested.
• Following up on employee tasks.
• Walking the property while monitoring and ensuring curb appeal.
• All EMG employees are required to pick up garbage on the community and/or report to maintenance/grounds staff if they are unable, based on current tasks and availability.
• Walk vacant units at move out and after make-ready to ensure cleanliness and proper maintenance.
• Completing pre-move out inspections to better plan scheduling and financial goals. Pre-move out inspections must be completed between the 20th and last day of each month.
• Deposit accounting complete within 7 calendar days of move out.
• Accurate Time keeping and timely payroll reporting.
• Maintaining and storing documentation properly.
• Managing delinquency per EMG policy.
• Managing and enforcing rent increases and additional income.
• Assists with resident retention programs and community events.
• Completion and/or oversight of Recertification of LIHTC files, if applicable.
• Monitoring and following timeline of Tickler on LIHTC Properties, if applicable.
• Keeping UHC COL and Set Aside tracker up to date.
• Create and maintain relationships with set aside partners and local housing authorities.
• Outreach marketing to ensure all requirements are filled for your community.
• Training team members as necessary and conveying training from managers meetings, retreats, and policy changes.
• Communicating and working with Commercial Tenants under Broker Supervision, if applicable.
• All other duties assigned by Superiors.

I understand that additions to or alterations to the job description may be made by EMG at any time and for any reason and that I am obligated to perform tasks as assigned.

_________________________________________ ____________________________
Employee Signature Date

_________________________________________
Print Name

_________________________________________ ____________________________
Supervisor Signature Date

This job description does not constitute a contract of employment and
EMG Management may exercise its employment-at-will rights at any time.

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Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Salary : $25