What are the responsibilities and job description for the Client Care Coordinator position at Everlasting Wellness LLC?
Join Our Team at Everlasting Wellness LLC!
Position: Client Care Coordinator
Job Type: Full-Time (40 hours per week, In-Office, with potential hybrid/flex options after 6 months)
Are you passionate about supporting and empowering women? Do you thrive in a caring, organized, and team-focused environment? If so, Everlasting Wellness LLC wants YOU to be a part of our mission-driven team!
Who We Are:
Everlasting Wellness LLC is an all-women, mental health private practice dedicated to providing compassionate care and support to women of all ages, backgrounds, and experiences. Our mission is to ensure that every woman’s voice is heard, no matter how soft it may be. We are a team of passionate, empowering professionals who believe in making a real difference in our clients' lives.
The Role:
We are seeking a Client Care Coordinator who is reliable, detail-oriented, and committed to creating a welcoming and efficient environment for our clients and team. This role is vital in ensuring the smooth daily operations of our practice, making sure our clients feel cared for and supported from their very first interaction.
What You’ll Do:
- Be the first point of contact—answer calls, manage emails, and greet clients with warmth and professionalism.
- Schedule client appointments and coordinate care to ensure seamless support.
- Maintain compliance with charts, insurance billing, and office documentation.
- Assist with general office duties, such as data entry, record-keeping, and managing office supplies.
- Prepare, proofread, and distribute correspondence and reports.
- Check charts for compliance and complete annual paperwork.
- Work collaboratively with our team to uphold our mission of providing compassionate and empowering care.
What We’re Looking For:
- High school diploma or equivalent required (Associate’s or Bachelor’s degree preferred).
- Previous administrative or office support experience is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Drive.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask, stay efficient, and thrive in a fast-paced environment.
- A professional, warm demeanor and commitment to confidentiality.
Schedule & Compensation:
- Hours: Monday to Friday (weekend hours available), 40 hours per week, including at least one evening shift until 8 PM. Shifts are between 8 AM - 7 PM.
- Pay: $15-$17 per hour (based on experience), plus amazing benefits!
Why Join Us?
- Be a part of a supportive and empowering team of women.
- Work in a mission-driven environment that makes a real impact.
- Potential for hybrid and flexible scheduling after 6 months.
- Competitive pay and benefits package (including PTO, health insurance, and more!).
How to Apply:
We’d love to hear from you! Send your resume and a brief cover letter outlining your qualifications and availability to heather@everlastingwellnesscounseling.com, or apply directly on really.
Join us in making a difference—one voice at a time!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
Application Question(s):
- Please explain your administrative and/or client care experience.
- Are able to travel to our Limerick/Royersford and Wyomissing Locations 5 days a week?
Experience:
- Administrative Assistants & Receptionists: 1 year (Required)
Work Location: Hybrid remote in Reading, PA 19610
Salary : $15 - $17