What are the responsibilities and job description for the Spa Receptionist position at Everline Resort & Spa?
Overview
As a member of our Spa team, you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they are seeking. You will be responsible for booking appointments, greeting guests upon arrival, and escorting guests to treatment areas. You will also use your knowledge to provide information about spa services, treatments, and products.
About Everline Resort & Spa
Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.
Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.
Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
- Discounted Palisades Tahoe Ski Pass
- Food & beverage, retail, and spa discounts
- Free rentals on ski gear, ice skates, nordic skiing, and golf course access
- Discounted rooms at Hyatt and CoralTree Properties
- An employee assistance program.
- Paid sick time
- Participation in a 401(k) plan with a company match.
Why join our team?
It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Everline. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.
- Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
- Travel is good for the soul: Experience destinations around the country with team member hotel discounts
- Growth: Opportunities for internal career growth and expansion
- Be Part of the Magic: Trust us, seeing a first-time guest take in our mountain views never gets old
Responsibilities
- Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
- Complete payment transactions prior or post a guests spa/salon treatment
- Assist in the professional and clean image of all spa and surrounding facilities
- Communicate all necessary guest information, allergies, and request to the appropriate service provider
Qualifications
- Must be detail oriented and have excellent communication skills
- Previous experience in the spa or salon industry preferred
- Previous customer service and cash handling experience required
- Industry related certifications or education a plus
Physical Requirements and Working Conditions:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of sitting 90% or more of a normal 8 hour work shift. Must be capable of carrying, lifting. pushing or pulling up to 20lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. Must be capable of answering phones and using a computer.
- While performing the duties of this job, the employee will be exposed to indoor working environment. The noise level in the work environment is low.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Wage Range: $18/hr - $20/hr
Salary : $18 - $20
