Activities Coordinator

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando’s ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando’s first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we’ve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:  

• Assist with the execution and crafting of an innovative calendar of guest activities and experiences.
• Organize and coordinate special beach, poolside, and group recreation events and have them ready for guests to experience at least thirty minutes prior to start time.
• Exhibit proper speaking and phone etiquette with the ability to communicate effectively, politely, graciously, and professionally with both guests and colleagues as it aligns to luxury service standards.
• Ensure accurate billing and compliance regarding room charges, credit card payments, and cash/tip handling.
• Ability to learn and utilize resort software to assist guests with reservations, programming, communicating requests, and other needs in relation to the use of our resort application.
• Provide exceptional guest service as it relates to Evermore core values: Easy on Purpose, Unexpected Delight, Service Savvy, and Insightful Innovations.
• Complete daily supply inventory of materials needed to execute the above core values.
• Monitor safety conditions of the bay and relay important safety information as it relates to activities and closures.
• Collaborate with the Evermore team to seek out new ways to promote guest engagement in activities.
• Work in tandem with all Evermore Team Members to maintain the high standards of cleanliness of Evermore Bay.
• Assist guests with the reservations and bookings of Evermore Bay experiences and offering knowledgeable recommendations on the offerings of the central Florida area.
• Communicate effectively with other resort departments to ensure smooth operations and timely service delivery.
• All other duties as assigned by management.

Education, Skills, and Experience: 

• 2 years of prior experience in a recreation, entertainment, or other guest facing hospitality facility is preferred.
• Must be 18 years of age or older.
• Experience working in an outdoor environment or with outdoor sporting activities.
• Able to swim as the recreation team works on and around the water which in areas can be up to 12’ deep.
• Strong attention to detail and the ability to multi-task effectively.
• Strong knowledge of the resort’s recreational activities, trends, and industry best practices
• Strong organizational and time management skills while working in a demanding and fast-paced environment.
• Lifeguard and or First Aid and CPR certification (or willingness to obtain).
• Flexibility to work weekdays, weekends, rotating schedule and holidays.
• Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with guests directly and on a microphone.
• Ability to handle guest requests in a calm, detailed, and empathetic manner.
• Adhere to property and company policies and procedures.

Physical Requirements: 

• Able to safely lift, pull and push up to 50 pounds.
• Excellent physical and temperature endurance to stand, walk, and remain active for extended periods of time, and participate in physical activities.
• Ability to swim in deep water and potentially perform water rescues.
• Able to stand, walk, stoop, kneel, bend, and reach periodically.
• Tolerance for hot and humid Florida weather conditions, especially when working outdoors.
• Ability to move swiftly and efficiently around the facility, including beach areas, pool decks, and gym facilities.
• Effective verbal and non-verbal communication skills to interact with guests and colleagues.
• Ability to clearly communicate in an emergency to direct guests and ensure their safety.
• Willingness to adhere to strict regulations and enforce those regulations as necessary.

At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

Are you ready to join the team that’s redefining how to vacation? Join us today!  We can’t wait to meet you!

EOE/M/F/D/V