Delphi Administrator & VIP Specialist

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando’s ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando’s first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we’ve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:

• Manage Delphi. DC sales system as a property administrator for the resort.
• Provide sales system training to new team members.
• Maintain sales office reporting functions including month-end and owner reporting.
• Provide necessary data for accommodation and banquet forecasting.
• Maintain the guest room log and function diary.
• Schedule and facilitate site visits, greet visitors, answer phone calls, intake and process incoming lead information, research group billing inquiries, gather data as needed, compile reports, maintain files, and prepare correspondence with clients.
• Interact with group, catering, and leisure travel customers in person, via email, and over the phone to qualify and assist existing and future guests.
• Upload and maintain the group files within the sales system for all group bookings at the resort. (This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings).
• Coordinate and manage site visits for sales and other leadership as directed.
• Manage and communicate VIP arrivals to respective departments.
• Participate in Sales Department meetings.
• Provide additional administrative assistance as directed.
• Any other work as required to complete the primary purpose of the position.

Education, Skills, and Experience:

• Minimum of one years as a sales coordinator or administrative assistant
• FDC experience required
• Resort experience highly desired
• Outstanding verbal and written communication skills
• Strong organizational and time management skills
• Proficient in Microsoft Office
• Ability to multi-task in a fast-paced environment

Physical Requirements:

•  able to safely lift, pull and push up to 25 pounds.
•  Able to stand, walk, stoop, kneel, bend, and reach periodically.
•  Visually look at a computer for extended periods
•  Able to sit and use the computer for hours at a time.
•  Subject to environmental conditions, work activities can occur inside and outside.

At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

Are you ready to join the team that’s redefining how to vacation? Join us today!  We can’t wait to meet you!

EOE/M/F/D/V

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