Outlets Barback-Ebb & Flow

About Evermore 

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.  

Key Responsibilities:  

• Greet and interact with guests in a friendly, attentive, and professional manner.
• Assist bartenders in setting up the bar for service, including stocking liquor, glassware, garnishes, and other supplies.
• Communicate with Front of House Team Members to ensure consistent guest service and needs are met.
• Prepare and deliver ice to bartenders as needed and ensure ice bins are kept clean and well-maintained.
• Monitor and replenish the inventory of beverage and bar-related items during service to prevent shortages.
• Clean and sanitize bar equipment, glassware, and utensils in accordance with hygiene standards.
• Remove empty glasses, used napkins, and other debris from bar tops and tables to maintain a clean and orderly appearance.
• Assist with the preparation of garnishes and other drink ingredients as directed by bartenders.
• Collaborate with bartenders to fulfill guest drink orders promptly and accurately.
• Collect used glassware and utensils for washing and return cleaned items to the bar.
• Empty and properly dispose of trash and recycling materials in accordance with hotel policies.
• Support bartenders in providing exceptional guest service, including refilling water glasses, and assisting with guest inquiries when necessary.
• Ensure that glassware, bar tools, and equipment are clean and in good working condition.
• Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
• Adhere to all local, state, and federal regulations regarding the sale and service of alcoholic beverages.
• Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated.
• Recognize signs of intoxication and handle situations appropriately.
• Collaborate with other staff to maintain a well-organized and efficient bar operation.
• Assist in training new barbacks and staff, if required.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
• Complete side work as assigned.

• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
• Speak with others using clear and professional language.
• Follow all company and safety and security policies and procedures, and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company
• Perform other duties as assigned.

Education, Skills and Experience 

• 1-2 years of hospitality and barback or related experience, customer service focus
• Detail-oriented with a commitment to cleanliness and hygiene.
• Willingness to learn and take directions from bartenders and other Team Members.
• Food, alcohol, and safety certifications under FL requirements. 
• Written and verbal communication skills.
• Proven organizational and time management skills.
• Excellent communication and interpersonal skills; ability to interact with a wide range of people.
• Outstanding organizational and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Capable of performing the role in a busy work environment.
• Proficient in reading safety procedures and operating guidelines.

Physical Requirements 

• Able to safely lift, pull and push up to 75 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach.
• Subject to environmental conditions, work activities can occur inside and outside.

We are an innovative workplace; seeking great people like you!!  Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We’re building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry.

We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you!

EOE/M/F/D/V