What are the responsibilities and job description for the Solutions Consultant - Life Sciences/Pharma CRM position at EVERSANA?
Job Description
Job Description
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Solutions Consultant, CRM and Data Integration is responsible for our suite of field facing systems. This primary focus will be on Customer Relationship Management (CRM), Master Data Management (MDM), system administration, configuration, and integration. Ensures all functions of our systems effectively work with all other applications and operating systems. This role will also handle data management activities that consist of building and automating data integration processes.
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by :
- Lead client meetings and demonstrations, documenting business requirements and transforming requirements into technical solutions
- Collaborate with internal and external partners to evaluate, recommend, and deliver CRM, data, and related technology solutions in alignment with key business priorities
- Perform implementation, configuration, and ongoing administration tasks for CRM, Content Management system and EVERSANA Master Data Management projects
- Manage ongoing data feeds and other integrations to and from the CRM system as well as provide best practices
- Follows and provides input on data management / data integration best practices
- Provide Tier 2 support for any field related CRM system issues
- Lead and execute new CRM or data management projects as needed
- All other duties as assigned
Qualifications
The requirements listed below are representative of the experience, education, knowledge, skill and / or abilities required.
PREFERRED QUALIFICATIONS
Additional Information
OUR CULTURAL BELIEFS
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $121,000 - $ 169,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications / skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
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Salary : $121,000 - $169,000
