What are the responsibilities and job description for the Shipping/Receiving Coordinator position at Eversole Run?
Shipping & Receiving Coordinator
Location: Eversole Run Columbus, (OH) - (on site)
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
About Us:
Eversole Run has been a trusted supplier in the promotional products industry for over 25 years. We pride ourselves on reliability, customer service, and attention to detail—and we’re looking for a dependable team member to help keep our shipping and customer service operations running smoothly.
Position Overview:
This full-time position involves overseeing daily shipping and receiving operations, providing customer support, maintaining order accuracy, and assisting with basic warehouse upkeep. The ideal candidate is detail-oriented, organized, and capable of handling physical tasks in a fast-paced environment.
Key Responsibilities:
Shipping & Receiving:
- Monitor and manage incoming shipments, including tracking details and expected delivery times.
- Organize packages upon arrival and ensure timely outbound shipments based on customer deadlines.
- Address and resolve any shipping-related problems that arise.
- Provide customers with tracking updates after shipments leave our facility.
- Communicate with carriers such as UPS, DHL and FedEx as needed.
Invoicing & Payments:
- Generate and send invoices immediately after shipments are completed.
- Process customer payments, including credit cards and checks.
- Record payments in our internal system and send receipts when required.
Customer Service:
- Regularly monitor the customer service inbox and respond to inquiries.
- Provide updates regarding orders, tracking, and shipping status.
- Assist with incoming calls and follow up with customers to resolve any issues.
Warehouse Support:
- Maintain cleanliness and organization of the warehouse space.
- Dispose of trash on a weekly basis.
- Be able to lift up to 50 lbs as part of routine warehouse tasks.
Bulk Mailings:
- Assist with preparation and execution of bulk mailings.
- Coordinate with USPS or other mailing services when needed.
Required Skills & Experience:
- Proficient in Microsoft Outlook, Excel, and Word.
- Strong communication and organizational skills.
- Ability to manage multiple tasks with attention to detail.
- Must be comfortable lifting up to 50 lbs.
Benefits:
- Paid Time Off
- Health Insurance
- 401(k)
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Language:
- English (Preferred)
Ability to Commute:
- Columbus, OH 43228 (Required)
Ability to Relocate:
- Columbus, OH 43228: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20