Manager, Electric Operations

Role and Scope of Position:
This position is jointly accountable, with other Electric Operations managers, for providing safe, reliable and cost-effective electric service to customers.
Under general direction, the manager is responsible for the delivery of field activities for a site within a geographic region in order to carry out the operations, restoration, maintenance and construction of the electric transmission and distribution systems. Provides overhead and underground work crews on a 24 hour, 7-day per week basis to execute these processes. This position oversees supervisors and multi-skilled work crews and clerical support within their site.

Essential Functions:

• Assists with the establishment and monitoring of goals, policies, plans, standards, performance objectives and budget for the site. Analyzes and recommends resource levels to plan, develop and implement policies and practices. Monitors operating and financial objectives and ensures alignment with organization and corporate goals.
• Responsible for the efficient and effective installation, operation, maintenance, restoration and construction of the overhead and underground transmission and distribution systems for the various sites within the geographic region.
• Oversees development of site staff. Assesses the need for, and oversees implementation of, programs to ensure employees possess technical and behavioral skills required to support operating plans. Manages, selects, coaches, and develops site staff.
• Works proactively with Community Relations to influence district, city and town leaders and civic groups to provide a local point of contact and to enhance Eversource presence in the communities.
• Assists in defining and implementing a labor relations strategy that enhances employee productivity and enables the achievement of Electric Operations service level commitments, in collaboration with Human Resources and other Electric Operations managers.
• Assists with the preparation for, and execution of, restoration efforts in collaboration with other Electric Operations managers.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skills

• Thorough understanding of transmission and distribution issues and activities within the electric utility industry
• Ability to manage multiple priorities to effectively meet service level commitments.
• Ability to influence and lead people to assure teamwork and customer satisfaction.
• Must be able to work with many different constituents, departments, and varied skilled and professional employees to resolve conflicts as needed.
• Must be able to understand strategic and tactical business issues, and effectively communicate important corporate and customer issues to employees.

Education:

• Bachelor’s degree in Engineering, Business Management, related discipline or equivalent experience
• MS in Engineering or MBA preferred

Experiences:

• Ten (10) to twelve (12) years managing or supervising groups engaged in transmission/distribution or related activities

Licenses & Certifications:

• None

Compensation and Benefits:

• Eversource offers a competitive total rewards program. The annual salary range for this position is $153480 to $170530 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects: Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Cascade and translate strategies into action plans.
• Communicate goals and priorities (company, department, team); ensure line of sight
• Drive accountability/monitor progress
• Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty and integrity in all communication and actions
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them
• Track commitments and follow-up

Manage and Develop People

• Create individual development plans with direct reports
• Set realistic performance objectives
• Give ongoing, honest feedback; coach for success
• Differentiate performance and provide rewards and recognition

Foster Teamwork and Cross-functional Collaboration

• Surface and address competing goals
• Encourage cooperation/remove obstacles between functions
• Conduct teambuilding/development processes
• Encourage collaboration
• Guide team in translating organizational goals into day-to-day work

Create an Inclusive Workforce

• Involve employees/seek input in decision making, on continuous improvement ideas and change

Lead Change

• Exhibit a “can-do” attitude to successfully develop and implement changes in strategy, priorities and work processes
• Respond positively to new demands or circumstances
• Act optimistically to influence others to embrace change

Focus on the Customer

• Ensure that we have processes in place to deliver on our customer promise and provide superior customer service
• Be a role model for the business on delivering superior customer service

Please submit a resume with your application.

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.