What are the responsibilities and job description for the Customer Service Representative position at Everstaff?

Job Description

We are looking for Customer Service Agents to join the next training class for a premier client in Troy! In this role, the customer service agents will serve as the first point of contact for customers, addressing their inquiries and concerns with professionalism and efficiency.

Pay :

17.00 per hour

Additional information :

Training Schedule : Monday through Friday 9 : 30 am – 6 : 00 pm

Regular Schedule : Monday through Friday 11 : 30am – 8 : 00pm

Temp-to-Hire

Hybrid schedule available after 30 days

Key Responsibilities :

Respond to and resolve customer inquiries promptly and professionally.

Manage all incoming phone calls, ensuring a high standard of customer service.

Demonstrate strong organizational skills while working independently and as part of a team.

Efficiently multi-task across various software applications.

Strive for first call resolution to enhance customer satisfaction.

Address questions and complaints in compliance with applicable state regulations.

Provide ongoing training and support to teammates, fostering a collaborative work environment.

Qualifications :

High School Diploma or GED.

Proficiency in MS Office applications.

Exceptional telephone etiquette and communication skills.

Ability to maintain a high level of confidentiality.

Consistent performance with quality scores of 95% or higher.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M / F / D / V / SO / GI).

EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.

Salary : $17

Apply for this job

Receive alerts for other Customer Service Representative job openings

Click the checkbox next to the jobs that you are interested in.

Customer Complaint Resolution Skill

Customer Service Desk Clerk - Grocery Store

Income Estimation: $28,339 - $36,572
Fast Food Shift Supervisor

Income Estimation: $29,500 - $36,608

Customer Interaction Skill

Chat Support Representative I

Income Estimation: $40,892 - $53,930
Technical Customer Support Representative I

Income Estimation: $36,400 - $44,839

Job openings at Everstaff

Packer-1st Shift

Everstaff

Valley, OH Full Time

Job Description Job Description EverStaff, a specialized recruiting firm, is actively searching for potential candidates...

Processor data entry

Everstaff

Cleveland, OH Full Time

We are seeking a detail-oriented Data Entry Specialist to join for our client in Cleveland! You will be responsible for ...

Customer Service Representatives

Everstaff

Troy, MI Full Time

Job Description We are looking for Customer Service Agents to join the next training class for a premier client in Troy,...

Insurance Defense Attorney

Everstaff

Chicago, IL Full Time

Job Description Job Summary : We are seeking a highly skilled and motivated Insurance Defense Attorney to join our legal...

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Troy, MI area that may be a better fit.

Customer Service Representative

What are the responsibilities and job description for the Customer Service Representative position at Everstaff?

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.

Job openings at Everstaff

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Troy, MI area that may be a better fit.

We don't have any other Customer Service Representative jobs in the Troy, MI area right now.

AI Assistant is available now!