Volunteer and Community Engagement Coordinator

 What is this job? 

As an integral member of the Marketing and Development team, the Volunteer and Community Engagement Coordinator is responsible for fostering and managing relationships with volunteers and community partners to support Everstand's mission.

A critical responsibility of this role is building a top-of-funnel pipeline to drive support for Everstand's annual, major, and planned giving programs. This involves cultivating partnerships with non-profits, faith-based organizations such as churches and church groups, and corporations with social impact programs. By leveraging volunteerism and engaging with these community partners, the Volunteer and Community Engagement Coordinator ensures a robust foundation of support for Everstand's philanthropic goals while promoting meaningful opportunities for community involvement.

What is this company?  Everstand? 

Everstand is not a federal or state agency. It is an independent not-for-profit organization that serves over 1,000 children annually across 12 locations.  You would join about 800 teammates across DC, MD, PA, and WV that empower youth and their families to flourish within their community.

What does the benefits package look like? 

• Accrue vacation at the rate of three weeks per year, plus two floating holidays to use, plus 10 paid holidays when Everstand is closed.  That is over 30 days of time off per calendar year! 
• Paid sick and bereavement leave
• Up to 3% annual match to retirement contributions
• Health insurance is available via CareFirst BlueCross BlueShield.  

What does this job do specifically?

Essential Functions

·       Model and act in accordance with Everstand’s core values of safety, empathy, relationships, and impact.

·       Honor differences, acknowledge uniqueness and amplify all voices. Participate in training and group experiences that explore Equity, Diversity, and Inclusion (EDI) topics. Model the use of inclusive language.

·       Demonstrate and practice Everstand’s leadership mindset: “Choose kindness. Solve problems and learn together. Make it happen.”

Essential Functions – Volunteer Management (40%)

·       Manage the full lifecycle of the volunteer relationship from recruitment to onboarding, training, and ongoing, strategic engagement and retention.

·       Develop and implement a comprehensive Volunteer Onboarding and Training program to educate Volunteer Corps members on their critical role in supporting the successful execution of Everstand’s enrichment programs, that meets all defined safety, licensing, and accreditation standards Everstand must follow.

·       Maintain thorough and accurate volunteer records using the Raiser’s Edge database, Asana, and other tools.

·       Plan and execute volunteer appreciation activities and events, including the Volunteer Annual Meeting.

·       Send clear, actionable, and engaging updates to volunteers. Document and share volunteer efforts, events, and activities for use in Everstand’s marketing efforts.

·       Create and maintain the Volunteer Policy and Procedure Manual.

·       With the support of the Quality Improvement (QI) team, develop and administer an annual volunteer satisfaction survey. Compile and report the results to the Senior Director of Marketing and Development.

Essential Functions – Community Engagement (40%)

·       Research, approach, and present to local organizations (e.g., religious, civic, corporate, and community) regarding volunteer and donor engagement opportunities at Everstand.

·       Serve as the primary point of contact for campus tours in Baltimore (MD), Mechanicsburg (PA), and Martinsburg (WV), gaining in-depth knowledge of each campus’s history and programming, as well as Everstand’s overarching organizational history, to provide engaging and informative tour experiences.

·       Act as the main point of contact for guest speaker requests from churches and community partners, delivering presentations and training members of the Board of Directors and Volunteer Corps to serve as guest speakers, ensuring consistent and impactful messaging about Everstand’s mission and programs.

·       Develop and sustain positive, collaborative relationships with community partners and individual volunteers by creating and promoting consistent, meaningful service activities that align with Everstand’s mission.

·       Build and maintain strong relationships with volunteers, ensuring the planning and execution of exceptional, engaging volunteer experiences across multiple Everstand programs and locations to foster ongoing support and meaningful connections to the organization’s mission.

·       Provide training, guidance, and oversight for Everstand staff and volunteers who speak on behalf of Everstand’s programs and needs in a variety of venues and formats as members of the Everstand Speaker’s Bureau.

Essential Functions – In-Kind Donations Campaigns (20%)

·       Maintain volunteer-focused information and any Everstand wish lists for gifts-in-kind on Everstand websites.

·       In partnership with the Senior Director of Marketing and Development, create and implement an annual plan that solicits gifts-in-kind (e.g., Back to School supplies, Christmas holiday gifts, and ongoing needs).

·       In collaboration with the Annual Giving Manager, support the planning and implementation of the annual offerings and giving campaigns with churches, church groups, and community partners.

·       Partner with the Development Associate to implement a system to log gift-in-kind donations received and ensure thank you letters are sent in a timely fashion.

Required Education and Experience

·       Bachelor’s Degree.

·       2 years of nonprofit and/or volunteer management experience.

·       1 years of planning and executing small events.

·       Raiser’s Edge NXT and Raiser’s Edge Volunteer Module experience a plus.

·       Computer literacy including Microsoft Office Suite, Asana, Zoom, and Microsoft Teams.

This job description is a general outline of the duties and requirements involved in this role. A full job description will be provided to candidates during the interview process.

Everstand is an equal-opportunity employer committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate. 

#EverstandMP

Salary : $51,000 - $63,000